Responsibilities:
- Manage the telesales performance in handling chats from customers in multiple platforms (WhatsApp, Social Media, etc.)
- Able to motivate telesales in order to improve their performance
- Able to create the SOP & process for telesales in handling customers
Requirements:
- Min 3 years working experience in customer service
- Min 1 year working as supervisor level in telesales
- Able to operate google Sheets
Top Skills
What We Do
In 2020, Seven Retail was established as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle, F&B and education. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation.
We are on a mission to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Over 200 outlets to date with +1 new store added every other day. Creating several new brands into new categories every single year.
We rapidly iterate, constantly reinvent, and obsessively experiment when it comes to product innovation and consumer experience.
Check out our website and come experience our brands for yourself!
