Telesales Representative

• Conduct outbound calls to potential customers or clients to sell products or services.
• Follow up on leads provided by the company or generated through other means.
• Maintain and update customer records and interactions in the company’s CRM system.
• Meet or exceed sales targets and KPIs (Key Performance Indicators).
• Handle customer objections and provide solutions or alternatives.
• Provide excellent customer service and support throughout the sales process.
• Keep up-to-date with product knowledge and industry trends.
• Report on sales activities, results, and market feedback to the sales manager or team leader.

Skills and Experience:

• Sales Experience: Previous experience in sales (b2b/corporate is prefeed).
• Communication Skills: Excellent verbal communication skills are crucial.
• Persuasion and Negotiation: Ability to persuade and negotiate effectively to close sales.
• Customer Service Skills: Strong customer service skills to address customer inquiries, concerns, and objections.
• Organizational Skills: Ability to manage multiple leads, track progress, and maintain accurate records.
• Computer Literacy: Familiarity with CRM software, Microsoft Office, and other relevant tools.
• Resilience: Ability to handle rejection and stay motivated to meet sales targets.
• Attention to Detail: Accurate recording of information and follow-up actions.
• Educational Requirements: a bachelor’s degree, especially in business, marketing, or related fields.

Personal Attributes:

• Self-Motivation: Ability to work independently and stay driven to meet goals.
• Adaptability: Flexibility to adapt to different sales scenarios and customer needs.

Commission

• Private Health Insurance.

• Performance Bonus.