About FRP
At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.
Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.
Job DescriptionLocation: Sheffield
Salary: Competitive + Bonus
Job Type: Full-Time
About the role
We are looking for a proactive, confident, and results-driven Telesales Operative to join our small in-house team. The role primarily involves outbound calling to company directors to identify financial distress and qualify potential clients for consultation. Over time, you will have the opportunity to expand your responsibilities to include handling inbound enquiries via phone, email, and online chat.
No prior insolvency experience is required—full training will be provided—but experience in insolvency, a similar industry or telesales would be beneficial.
Key responsibilities
- Outbound lead generation: Engage with company directors to assess potential financial or insolvency concerns.
- Fact-finding and qualification: Identify key issues and book qualified leads for consultations with our consultants.
- CRM management: Use Microsoft Dynamics CRM (Customer Relationship Management) to log interactions and manage data efficiently.
- Inbound enquiry handling: As your experience grows, assist with inbound calls, emails, and live chat.
- Performance-driven environment: Work within a target-driven environment with clear performance incentives.
What we are looking for
- No insolvency experience needed: Full training provided, but a background in B2B sales, banking, finance, telesales, lead generation, or customer-focused roles is advantageous.
- Strong communication skills: Ability to engage senior decision-makers and maintain effective communication.
- High-volume efficiency: Comfortable handling a large volume of data and calls while maintaining accuracy and quality.
- Computer proficiency: Basic experience with CRM systems (or a willingness to learn), strong typing skills, and proficiency in basic applications such as Microsoft Outlook.
Our Values
- Straightforward: We provide clear, no-nonsense advice
- Confident: Our guidance is backed by expertise and evidence
- Pragmatic: We focus on practical solutions and tangible outcomes
- Real: We are professional yet approachable, understanding the challenges our clients face
Our Commitment to You and the Environment
At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment.
We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape.
We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services — regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive.
Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential.
We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Skills Required
- Background in B2B sales, banking, finance, telesales, lead generation, or customer-focused roles
- Strong communication skills
- Comfortable handling a large volume of data and calls
- Basic experience with CRM systems and Microsoft Office applications
What We Do
FRP Advisory Cyprus is part of the FRP Group. FRP Advisory Cyprus specialises in Restructuring Advisory and Financial Advisory services. We work with Corporates, Private Equity backed and owner-managed businesses to help create, preserve and recover value. Through our broad offering, and local and international network, we advise and support investors, shareholders, management and other stakeholders in the context of: - Mergers, acquisitions, investments & divestitures - Financing capital projects - Restructuring/refinancing debt and insolvency proceedings Our professionals combine strong international experience with a pragmatic and entrepreneurial attitude, in providing services that are tailored to our clients’ specific requirements. We believe in taking a common sense approach in providing clear advice and opinions, not hidden behind caveats. We focus on the key issues at hand, to enable robust financial and strategic decision making in a flexible and efficient manner that best serves our clients' interests.
