Telesales Manager

Posted 3 Days Ago
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Hiring Remotely in Khet Bang Khae, Bang Khae, Bangkok, THA
Remote
Senior level
Automotive • Internet of Things • Software • Transportation
The Role
Manage and coach a telesales team to generate and close leads via inbound and outbound calls, ensure CRM usage and reporting, collaborate with digital marketing and sales management to optimize lead handling, and develop sales strategies.
Summary Generated by Built In

Position Overview:

We are seeking an experienced Telesales Manager for our growing team. This role involves leading a team to generate sales through outbound calls, maintaining communication, and collaborating with digital marketing and operations management.

Responsibilities:

  • Lead a team in prospecting, qualifying and closing inbound leads, outbound cold calls, and customer portfolio expansion

  • Oversee daily sales progress updates and reports

  • Collaborate with the digital marketing team and sales management to optimize lead management

  • Ensure the team's daily use of CRM systems

  • Train, coach, and mentor the team for successful telephone-based sales

  • Develop effective sales methods and strategies

  • Others assigned by direct report

Qualifications:

  • Bachelor's degree in any field

  • At least 8 years of Telesales or Call Center experience required, experience in Bank/Insurance or similar industry is an added advantage.

  • At least 5 years of experience in leading, coaching, or supervising a Telesales team comprising a minimum of 10 members

  • Effective communication skills with the ability to engage people at all levels, demonstrating independence, proactivity, positivity, strong work ethic, and driven a can-do attitude

  • Proficiency in English

  • Excellent team collaboration skills

Work location : Near BTS Udomsuk (66 Tower)

Send your resume to [email protected]

For more information 096-932-3948 (Milk)

Skills Required

  • Bachelor's degree in any field
  • At least 8 years of Telesales or Call Center experience
  • Experience in Bank/Insurance or similar industry
  • At least 5 years leading, coaching, or supervising a Telesales team of at least 10 members
  • Effective communication skills and ability to engage at all levels; proactive, positive, strong work ethic
  • Proficiency in English
  • Excellent team collaboration skills
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The Company
2,500 Employees
Year Founded: 2004

What We Do

Cartrack is a global smart-mobility company providing fleet management and telematics via a scalable Software-as-a-Service platform. Combining IoT GPS devices, real-time tracking and analytics, Cartrack helps businesses improve vehicle safety, efficiency and productivity across multiple markets. The company operates in many countries and supports installation, maintenance and data-driven fleet optimisation services for commercial and consumer fleets.

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