The Role
The Telesales Executive generates leads, makes outbound calls to sell products, answers customer inquiries, and maintains customer satisfaction while meeting sales targets.
Summary Generated by Built In
Job Summary:
We are seeking highly motivated and results-driven Telesales Executives to join our team. The successful candidate will be responsible for generating new business leads and sales opportunities through outbound telephone calls, building relationships with customers, and meeting sales targets.
Job Responsibilities:
- Calling existing and potential customers to persuade them to purchase Koolboks products and
services.
- Answering customers' questions on the products.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with Koolboks
products.
- Gathering and documenting customer information, payment methods, purchases, and
reactions to products.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customers
rejections.
- Developing in-depth knowledge of customer products and services to make suitable
recommendations based on customers' needs and preferences.
- Continually meeting or exceedingly daily and monthly targets with respect to call volume
and sales.
Requirements
- Results-driven and goal-oriented.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and objection-handling skills.
- Previous telesales experience is an asset.
Benefits
- A collaborative and innovative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits.
Skills Required
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment
- Strong problem-solving and objection-handling skills
- Previous telesales experience
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The Company
What We Do
Koolboks specializes in innovative solar-powered refrigeration solutions, providing affordable and sustainable cooling technology to communities, aiming to improve food and medicine preservation, especially in off-grid areas.
