About the Role:
We are looking for a driven and enthusiastic Telesales Executive, TS-Bancassurance to join RHB Banking Group. In this role, you will be responsible for promoting and selling bancassurance products through outbound calls, while delivering exceptional customer experience. You will play a key role in achieving daily sales targets, managing leads effectively, and ensuring all customer interactions are handled professionally to drive business growth and strengthen RHB’s position in the market.
What you will be doing:
Sales Management
Achieve stipulated daily sales targets.
Ensure all assigned leads are followed up and completed within the stipulated timeline.
Maintain a high conversion rate/success rate in line with the targets set.
Service Management
Maintain accurate customer information, leads, and contacts in the customer relationship management (CRM) system.
Raise accurate fulfillment requests to the fulfillment team related to sales opportunities.
Identify and record customer feedback — both positive and negative — to support continuous improvement in customer satisfaction.
Contribute to a positive and collaborative work environment that promotes teamwork and performance excellence.
What we're looking for:
Diploma/Advanced Diploma/Degree holders with or without experience.
SPM/STPM holders with a minimum of 2 years of sales experience in any field.
For SPM holders, must have at least a Credit in - Bahasa Malaysia or English AND Mandarin or Mathematics or Accounts or Commerce
Minimum 1 year of sales experience in any industry preferred.
Excellent interpersonal and communication skills with the ability to engage customers at all levels.
Self-motivated, target-driven, and passionate about sales.
Skills Required
- Diploma/Advanced Diploma/Degree holders with or without experience
- SPM/STPM holders with a minimum of 2 years of sales experience
- Credit in Bahasa Malaysia or English and Mandarin or Mathematics or Accounts or Commerce for SPM holders
- Minimum 1 year of sales experience in any industry preferred
- Excellent interpersonal and communication skills
- Self-motivated, target-driven, and passionate about sales
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
