Telephone Interviewer- Philippines

Posted 2 Days Ago
Be an Early Applicant
Philippines, Autonomous Region in Muslim Mindanao
Entry level
AdTech • Big Data • Analytics
The Role
As a Telephone Interviewer for Dynata's Virtual Call Center, you'll conduct outbound surveys remotely, accurately recording responses in English. This role requires clear communication, listening skills, and the ability to type responses efficiently. Training is provided, and applicants must have a suitable work environment and equipment.
Summary Generated by Built In

*ALL APPLICANTS MUST RESIDE AND PERFORM THIS JOB IN THE PHILIPPINES* 

Interview with Ease!


• Convenient interviewing through Spark Hire, a one-Way interview platform that allows you to conveniently answer text and video-based interview questions on your own time via webcam or the Spark Hire mobile app!
• Interview on your computer or mobile device, all in your own time!
• You will have an opportunity to review and re-do your questions!
• Please apply for a chance to be selected for your easy and convenient Spark Hire interview.

Join Dynata’s Virtual Call Center team as a Telephone Interviewer and earn extra cash remotely!

We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in English. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.  

No sales or collections involved! 

 

Come Join Our Team 

  • Work remote from the comfort of your home 
  • We will train the right candidate
  • Positive attitude and willingness to learn. 

Shift Details:

  • Must be available to work from 12:00 AM to 12:00 NN Philippine time 
  • Must be able to work with 1 day off per week
  • Job Requirements:
  • Must be 18 years or older
  • Ability to read and speak clearly in English
  • Ability to handle difficult calls in a professional manner 
  • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
  • Typing speed of 30 wpm while maintaining accuracy is preferred 
  • Ability to sit and type for majority of shift 
  • Ability to provide own equipment (laptop, headset, webcam etc.) 
  • Have a dedicated, quiet working space that is free of distractions to conduct business 

Equipment Requirements

Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position: 

  • Windows machine running Windows 10 OR Mac computer running a recent 
  • version of MAC OS
  • No Chromebooks - these are not compatible with our systems 
  • 8 GB of RAM
  • 64 bit Operating system 
  • 1.8GHz CPU or faster with at least 2 cores 
  • Most recently updated version of Chrome browser
  • Ability to download software to the computer
  • A personal email address capable of receiving files
  • 10 Mbps download internet access speed, 5 mbps upload speed or higher. 
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  • Direct plug-in wired access to the data connection (should be postpaid) 
  • Direct plug-in access for power for computer or laptop
  • USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset 
  • Working Webcam 
  • Smart phone capable of downloading apps and receiving incoming messages via 
  • data or WiFi connection
  • Quiet, noise-free home office space that is free of distractions. 
  • Knowledgeable in using the computer and can navigate.

Join the Dynata team today! 

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. 

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity. 

The Company
HQ: Dallas, TX
5,001 Employees
On-site Workplace
Year Founded: 1977

What We Do

Dynata is the world’s largest first-party data platform for insights, activation and measurement. With a reach that encompasses over 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization.

The Dynata data platform, an all-in-one solution for insights, activation and measurement, leverages our robust data, innovative technology and more than 40 years’ experience as a pioneer in consumer and B2B insights. Our vision for the Dynata data platform is to automate the entire marketing continuum, with capabilities to target audiences; uncover insights; connect data; activate, measure and optimize campaigns; and analyze, visualize, publish and share those insights to drive your business growth.

We’ve helped more than 6,000 market research firms, brands, media and advertising agencies, publishers, and consulting and investment firms around the world and in every industry accelerate transformation, enable better decision-making, and deliver revenue growth.

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