Location: Flexible
Salary: Competitive + Benefits
The Role:
We are looking for an experienced Telemarketing Team Leader to lead a dynamic team of 8-12 Telemarketing Consultants. You'll be responsible for guiding your team to achieve sales targets, fostering a high-performance culture, and optimizing performance through data analysis and insights. This is an exciting opportunity to work with a motivated team and take ownership of both day-to-day operations and long-term strategy for customer engagement.
Key Responsibilities:
- Lead a team of Telemarketing Consultants to meet performance goals.
- Use data to drive decisions and explain trends impacting performance.
- Work across multiple products and collaborate with stakeholders to optimize the customer journey.
- Provide regular coaching and development for your team, ensuring personal and professional growth.
- Identify new opportunities to generate higher value customers for MVF and our clients.
- Be client-centric, ensuring high-quality lead generation and exceptional customer service.
What we're offering:
- Summer Fridays for extra time off during the summer months
- 25 days paid holiday (increasing up to 30 days over time) plus 8 bank holidays
- Closed for Christmas holidays to enjoy the festive season with loved ones
- Work remotely for 2 weeks a year
- Comprehensive benefits package including health, dental, and vision coverage
- Life Assurance and Income Protection to protect your loved ones
- Six months paid maternity leave and one month paid paternity leave (inclusive of same-sex and adoptive parents)
- Be Well wellbeing program, offering support to you and your family
- 2 charity days per year to give back to causes you care about
Our Team: At MVF, we generate high-quality, sales-ready customers for our clients. Our Contact Centre is critical to our success, generating over £12 million in gross profit. As a Telemarketing Team Leader, you'll be part of a passionate team committed to delivering exceptional customer experiences and maximizing client growth.
What Success Looks Like:
- A high-performing team that consistently meets and exceeds revenue and performance metrics.
- A data-driven approach to ensure optimal operational efficiency.
- Strong relationships with key stakeholders and recognition as an expert in B2B.
- Continuous improvement and innovation across the Telemarketing Team.
Our Ideal MVFer:
- Experience in sales-focused contact centres (ideally outbound calling).
- Proven leadership skills with a track record of building high-performing teams.
- Strong analytical skills and the ability to make data-driven decisions.
- A passion for coaching, developing, and inspiring teams to succeed.
- Excellent communication skills and a proactive problem solver.
What the Team is Saying
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What We Do
MVF powers growth for our clients by connecting them to potential customers. The digital marketing landscape is complex and constantly evolving. Businesses need experts who are tracking that evolution and finding new ways to innovate and win. This is where MVF comes in. We match readers, buyers, & business leaders with the brands & companies that make the products and services they need. We do this by building relationships with potential customers at each stage of the marketing funnel by offering insights, information, and tools to help them learn more about the things they’re interested in. We build profiles on our audiences, guide them through purchase decisions, and ultimately connect them to the right products/services when they are ready to buy. Our clients trust us as experts in lead generation, which frees up their time to do what they do best.
Why Work With Us
Competitive starting base and a lucrative uncapped commission structure. Great work-life balance, Monday – Friday, business hours (9am - 5pm) – it’s not a competition between who leaves the latest, just keep smashing your targets.
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MVF Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
