Telemarketing Representative - Onsite Columbia, South Carolina

What You Will Do:

• Places and answers (inbound and outbound) telephone calls from/to potential customers. Assists with decisions regarding plans and products.

• Follows up/through on leads provided.

• Generates letters to prospective customers. Processes applications and prepares marketing/information packets.

To Qualify for This Position, You'll Need the Following:

• Required Education: High School Diploma or equivalent

• Required Work Experience: One year of Telemarketing or Sales experience.

• Required Skills and Abilities:

• Ability to obtain Carolina Department of Insurance licensure within 60 days of hire.

• Good judgment skills.

• Demonstrated verbal and written communication skills.

• Demonstrated proficiency in spelling, punctuation and grammar skills.

• Effective presentation and customer service skills.

• Basic business math proficiency.

• Ability to persuade, negotiate or influence others.

• Ability to handle confidential or sensitive information with discretion.

• Ability to lead, motivate and assess the performance of others.

• Ability to operate standard office equipment.

• Working knowledge of Microsoft Word or other word processing software.

• Required Training: Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

We Prefer You to Have the Following:

• Preferred Work Experience: 3 years-Customer service

• Preferred Skills and Abilities: Working knowledge of spreadsheet and database software. Effective customer service skills. Analytical and critical thinking skills. Ability to persuade, negotiate, or influence others.

• Preferred Software and Other Tools: Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software.

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [email protected] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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