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The Role
Make outbound cold calls and handle inbound enquiries to achieve sales and cross-sell targets for credit card products, maintain high customer service standards, and follow CIMB bank compliance and procedures.
Summary Generated by Built In
Telemarketing Officer
- Accountability:
- Achieve sales target including cross sell target of all assigned products.
- Always maintain good relationship with customers and high standard of service quality.
- Handle customer enquiries diligently and efficiently
- Cold call the leads given by Team Sales Manager effectively.
- Comply strictly to CIMB bank’s policies, including all compliance procedures and guidelines.
- Qualification & Experience:
- Academic Qualifications: Preferably degree / diploma, credit in SPM English, Bahasa Malaysia and Mathematics
- Experience:
- Relevant sales experience is preferred but not essential.
- Age below 35 years old
- Demonstrate sales performance excellence and possess strong passion for sales.
Skills Required
- Degree or diploma
- Credit in SPM English, Bahasa Malaysia and Mathematics
- Relevant sales experience
- Age below 35 years old
- Demonstrated sales performance excellence and strong passion for sales
- Ability to cold call leads and handle customer enquiries
- Compliance with CIMB bank policies and procedures
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The Company
What We Do
CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond. CIMB Bank and CIMB Islamic Bank are members of PIDM.
