Responsible for renewing and extending memberships for existing members, promoting membership upgrades (Gold/Platinum), reactivating expired memberships, and selling additional Interval International programs while delivering exceptional customer service. This role requires Portuguese language proficiency to effectively support Portuguese-speaking members.
Key Responsibilities:
- Contact members to renew memberships.
- Promote membership upgrades and premium programs.
- Reactivate expired memberships.
- Achieve monthly sales and renewal targets.
- Respond to member inquiries regarding products and services.
- Provide daily sales reports and maintain accurate records.
Minimum Qualifications:
- High school diploma.
- Portuguese proficiency (written and verbal).
- Experience in sales, telemarketing, call center, or customer service preferred.
- Strong communication, persuasion, negotiation, and customer service skills.
- Basic computer skills (Microsoft Office, email, CRM/customer service systems).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills Required
- High school diploma
- Portuguese proficiency, written and verbal
- Experience in sales, telemarketing, call center, or customer service
- Strong communication, persuasion, negotiation, and customer service skills
- Basic computer skills, including Microsoft Office, email, and CRM or customer service systems
What We Do
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
