Telecommunications Specialist (ISP)

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Warren, MI, USA
In-Office
Information Technology • Consulting
The Role

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Telecommunications Specialist (ISP) to join our team in support of the US Army's Network Enterprise Center at Detroit Arsenal in Warren, MI.

  • Must be a US Citizen
  • Secret Clearance required
  • Non-remote (relocation incentive available)

The Telecommunications Specialist will oversee and optimize the performance and functionality of the telecommunications systems located at the Detroit Arsenal and all associated remote sites. Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Job Responsibilities: 

  • Perform administrative, O&M functions, and routines required for the telephone switching equipment, voice mail system, and firewall. 
  • Perform routine maintenance and troubleshooting. 
  • Perform customer features and activate and de-activate voice mail accounts. 
  • Work with government customers to identify needs or opportunities for improvement. 
  • Ensure assigned tickets are addressed with government clients. 
  • Update/maintain all ISP and remote communications facilities' final drawings. 
  • Validate installation communications and cable drawings and submit red-line changes.
  • Install, de-install, maintain, repair, and test multiple-conductor aerial, underground, and buried communications cable to include coaxial, fiber optics, and copper/conventional cable. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

  • US Citizen.
  • Ability to obtain and maintain a DoD Secret Clearance (will sponsor the right candidate). 
  • Five (5+) years experience in telecommunications infrastructure, facility design, and installation. 
  • Knowledge and experience of BICSI rules, regulations, and standards. 
  • Knowledge of OSHA safety regulations and industry standards and practices. 
  • Experience with MS Office Suite. 

Preferred:

  • BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
  • BICSI TE 350, OSP 102 training.
  • Experience with VTC/SVTC equipment and encryption devices; troubleshooting, configuring, and setup 
  • Experience providing DoD organizations with technical support.
  • Problem solver and troubleshooter who thrives in resolving complex problems.
  • Strong self-starter requiring minimal supervision.
  • Excellent communication skills (written and oral) and interpersonal skills.
  • Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

Additional Information

This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next several weeks, at which time interviews and offers will be extended upon successful contract award.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines. 

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The Company
HQ: McLean, Virginia
117 Employees
Year Founded: 2006

What We Do

Link Solutions, Inc. provides IT Infrastructure Support, Application Development, Cybersecurity and Virtualization, Cloud and Mobility services to U.S. federal government agencies. Founded in 2006 and headquartered in McLean, Virginia, Link Solutions graduated from the SBA 8(a) program in 2016, and is ISO 9000, ISO 20000, ISO 27000, CMMI L3 DEV, and CMMI L3 SVC certified. Under the guiding philosophy “Mission First… Customer Always,” our team of over 250 employees works to build lasting client relationships and provide superior mission support. Major clients include the U.S. Department of the Army, U.S. Department of Defense, and the U.S. Department of State.

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