Telecommunications and Video Specialist

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

This individual will be responsible for the T&V Engineer and Technical support shall have skilled knowledge and ability in providing technical solutions and support to enterprise class Telecommunications and Videos* environments with heterogeneous operating system platforms interacting with multiple applications and services. Services required to support large-scale, diverse environments require extensive knowledge and expertise in Telecommunications and Video architecture and implementation.

Qualifications

• Minimum 2+ years demonstrated full-time experience troubleshooting current and previous Microsoft workstation operating system(s)
• 2+ years demonstrated experience supporting client configuration, administration and network access in Telecommunications and Video environments.
• Skilled Knowledge of basic computer hardware, including: Dell computers and laptops, printers, and mobile devices (Blackberry, Tablets, and cell phones.
• Skilled Experience with Telecommunications Equipment to include Polycom, Cisco, Avaya hardware and software
• Extensive application support experience and knowledge of Microsoft Office 2010 products to include Publisher, Outlook, Power Point, Excel, Word, Lync, Adobe Connect, Citrix, VPN, OneNote, and Windows 7, 8, 8.1 and SharePoint.
• Exceptional written and oral communication skills
• Proven ability to work as part of a team as well as show initiative and ability to work independently
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
• Strong documentation skills
• Demonstrated experience in evaluating and testing current and new software/hardware technology
• College diploma or university degree in the field of computer science or 5+ years equivalent work experience.

Benefits: DLH Corp offers our employees an excellent benefits package including - Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-Learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.