telecom US based customer support

Posted 6 Days Ago
Be an Early Applicant
Cairo, EGY
In-Office
Entry level
Artificial Intelligence • Analytics
The Role
Serve as the first point of contact for customers, providing professional, timely, caring, and efficient assistance. The role requires graduation, completed military service, and fluency in English. The company promotes professional development, long-term career growth, and a supportive work environment.
Summary Generated by Built In
Company Description

An established and highly reputable company that fosters a positive, supportive, and healthy work environment, while providing excellent opportunities for professional development and long-term career growth that offers one of the highest salaries in the market.”

Job Description

As a Customer Support Representative, you will be the first point of contact for our customers, providing professional and timely assistance while ensuring their needs are handled with care and efficiency.

Qualifications

Graduated 
military service is finished
fluency in the english language 

Skills Required

  • Graduated
  • Completed military service
  • Fluency in English

Sutherland Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.

  • Flexible Benefits Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
  • Leave & Time Off Breadth Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
  • Strong & Reliable Incentives Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.

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The Company
HQ: Pittsford, NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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