Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.
This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out.
At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.
Learn more at telamon.com
Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)
Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.
Note: benefits eligibility may be based on employment status, tenure, location, or other factors
- 1st Shift: 6:00 AM – 6:00 PM
- 12-hour rotating shift (2-2-3 schedule)
- Work pattern: 2 days on, 2 days off, 3 days on (alternating weekly)
- Includes weekend rotation
Work Environment:
Non-temperature controlled warehouse; exposure to seasonal heat and cold.
The Quality Assurance Auditor is responsible for ensuring the accuracy, quality, and compliance of integration builds prior to shipment and deployment. This role serves as a critical control point in the production process by identifying defects, validating adherence to engineering and customer requirements, and driving early detection of issues that could result in rework, overruns, or customer dissatisfaction.
The Auditor partners cross-functionally with Operations, Engineering, Materials, and Suppliers to strengthen quality processes, improve first-pass yield, and support consistent, reliable delivery across the Distribution Group.
Essential Duties and Responsibilities
Quality Auditing & Inspection
- Perform audits (on-site and virtual) of integration builds to verify compliance with engineering drawings, customer specifications, and internal quality standards
- Conduct first article inspections and validate new assemblies to ensure accuracy prior to full production
- Perform physical inspections of finished goods, including UVN and Hut/Infrastructure builds, to confirm installation integrity and readiness for deployment
- Identify defects, non-conformances, and risks prior to shipment to prevent downstream rework and customer impact
Process Validation & Improvement
- Review assembly drawings, process flows, and control plans to ensure alignment with quality standards and operational execution
- Identify gaps in processes and initiate corrective action requests (CARs) to address root causes
- Partner with Operations and Engineering to implement process improvements that enhance quality, efficiency, and consistency
- Support continuous improvement efforts aimed at reducing defects, rework, and material waste
Quality Monitoring & Reporting
- Track and document audit findings, defect trends, and recurring issues
- Escalating systemic quality concerns that impact cost, delivery, or customer satisfaction
- Provide clear, actionable feedback to stakeholders to support resolution and prevent recurrence
Cross-Functional Collaboration
- Collaborate with Quality Assurance, Manufacturing, Materials, Purchasing, and Suppliers to ensure consistent application of quality standards
- Serve as a quality resource to operations while maintaining independent audit integrity
- Support quality-related initiatives and special projects as needed
- Supports continuous improvement by following established processes, identifying inefficiencies or issues, and contributing to solutions that improve safety, quality, and productivity. Leverages available tools and technologies, including AI-enabled solutions, where appropriate to improve efficiency and streamline work.
Managerial Responsibility
- This role has no direct reports.
Travel/Shift Requirements
- Minimal travel (less than 15%)
Physical Demands
- Frequent standing, walking, bending, kneeling, and lifting (up to 50 lbs.)
- Ability to work in warehouse, manufacturing, and field environments, including ladders and confined spaces
- Exposure to operational conditions including electrical components and ESD-sensitive equipment
- Repetitive use of hands and arms for inspection and documentation activities.
Skills and Abilities Required
- Working knowledge of telecommunications quality standards (e.g., TL9000, AT&T TP standards) and applicable building codes
- Ability to interpret technical drawings, specifications, and assembly instructions
- Strong problem-solving skills with the ability to identify root causes and recommend solutions
- Effective communication skills with the ability to deliver feedback constructively and influence outcomes
- Ability to manage multiple priorities in a fast-paced, production environment
Proficiency in Microsoft Office Suite
Education and Experience Required
- High School Diploma required; Associate degree preferred
- Minimum of 2 years of experience in telecommunications, manufacturing, or quality assurance
- Experience working in cross-functional environments with production and operational teams.
Skills Required
- Minimum of 2 years of experience in telecommunications, manufacturing, or quality assurance
- High School Diploma required; Associate degree preferred
- Working knowledge of telecommunications quality standards
- Ability to interpret technical drawings, specifications, and assembly instructions
- Effective communication skills
- Proficiency in Microsoft Office Suite
What We Do
Headquartered in Raleigh, North Carolina, Telamon-Transition Resources Corporation (TRC) is a 501(c)(3) private non-profit organization that provides educational services through early childhood and family support programs, workforce and career services, and housing and financial empowerment services to nearly 24,000 individuals a year in eleven states. MISSION: Our mission is to provide educational services that lead to better jobs, better lives, and better communities. HISTORY: Since our beginnings in 1965 as the Migrant Project of the North Carolina Council of Churches, we have grown into a large, stable organization with diverse funding from federal and state governments, as well as substantial partnerships with private foundations. We became a HUD certified National Intermediary in the Housing Counseling sector, and we provide community action services through projects in West Virginia and North Carolina. In Indiana, we are Transition Resources Corporation, or TRC, since another organization held the Telamon name when we incorporated in that state. TODAY: Now in our 54th year of service, we are focused on growth, and on positive customer outcomes. In 2014, Telamon began providing financial literacy services to families and staff in our Delaware Head Start programs through an innovative partnership with the State of Delaware's $tand By Me program. In 2016, our Governing Board and executive leadership set a strategic goal of growing our services by embedding financial empowerment for customers and staff into all our lines of business.
