Technology WoW - Scrum Master, AVP

Posted 12 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Coach and guide Scrum teams to high performance by removing impediments, facilitating ceremonies, protecting teams, maintaining backlog readiness, driving continuous improvement, and stakeholder engagement to improve delivery quality and cadence.
Summary Generated by Built In

Join us as a Scrum Master

  • We’re looking for an experienced Scrum Master to drive a culture of continuous improvement
  • You’ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, as well as frequency and quality of delivery
  • Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the bank's Agile community, experts and events
  • We're offering this role at associate vice president level
What you'll do

This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You’ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint.

Your responsibilities will include:

  • Making sure the Scrum team understands Agile practices, the Scrum framework and values, and that the team uses this framework to deliver working software to satisfy platform customers and react to their needs quickly
  • Transforming the Scrum team to become self-organising to reduce management overhead costs, using techniques such as Systems and Lean thinking
  • Acting as the process owner for the team, and maintaining relationships with the project's key stakeholders
  • Creating a great place to work with a culture of safety and continuous improvement, through great people leadership, coaching, engagement and development of skills
The skills you'll need

We're looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. You'll need knowledge of modern development practices and tools, as well as a background in coaching cross-functional teams into high performing teams.

You’ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance.

We'll look to you to have:

  • Strong Agile & Scrum expertise, with deep knowledge of the Agile methodology and principles.
  • Proven Agile coaching experience, driving mindset, culture, and behavioural change across teams and departments.
  • Experience leading organisational and team transformations, improving ways of working and delivery effectiveness
  • Mandatory experience in Off host project delivery and end-to-end Software Development Lifecycle (SDLC) management.
  • Hands-on experience with Jira, Confluence, Planview and ServiceNow for agile delivery, governance, and reporting.
  • Good understanding of automated testing frameworks, CI/CD, and quality engineering practices.
  • Excellent stakeholder management and facilitation skills, with a focus on dependency, risk, and delivery management.

Hours

45

Job Posting Closing Date:

26/08/2026

Skills Required

  • Scrum Master certification
  • Strong Agile and Scrum expertise
  • Proven Agile coaching experience driving mindset and cultural change
  • Experience leading organisational and team transformations
  • Mandatory experience in Off host project delivery and end-to-end SDLC management
  • Hands-on experience with Jira, Confluence, Planview and ServiceNow
  • Good understanding of automated testing frameworks, CI/CD, and quality engineering practices
  • Excellent stakeholder management, facilitation, dependency, risk and delivery management skills

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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