WHY IGS ENERGY
At IGS Energy, interns are treated like part of the team. You will have the chance to learn from experienced professionals, contribute to meaningful work, and build relationships that help you grow personally and professionally. If you are excited to apply your technical troubleshooting, customer service, and problem-solving skills in a real-world setting and be part of a supportive, high-energy intern experience, we would love to meet you.
THE IGS INTERNSHIP EXPERIENCE
Embedded into a team, contributing from day one
Meaningful work that supports real business outcomes
A collaborative intern cohort experience
Events designed to engage and connect
Programming focused on developing business acumen and executive presence
Exposure to leaders and cross-functional teams
ABOUT THE ROLE
As a Technology Support Intern, you will gain hands-on experience supporting the hardware, software, and technology needs of employees across IGS Energy. You will work alongside experienced technology professionals to help resolve issues, support end users, and maintain the tools that keep the business running.
This internship is ideal for students interested in IT support, systems administration, and technology operations. You will build technical skills, work directly with end users, and contribute to projects that improve the employee technology experience.
WHAT YOU WILL DO
Provide technical support: Assist with Tier I troubleshooting and problem resolution for hardware, software, and technology issues.
Support desktop technology: Install, maintain, and update desktop hardware, operating systems, and software applications across Windows, Mac, and iOS platforms.
Perform technology changes: Assist with hardware and software moves, additions, and configuration changes.
Contribute to projects: Support Technology Support team projects and collaborate with technical staff as needed.
Maintain documentation: Help create and maintain installation guides, procedures, and technical documentation.
Evaluate new technology: Assist with reviewing new hardware and software solutions and escalate unresolved issues when appropriate.
Support knowledge management: Help maintain the knowledge base, document issues and resolutions, and generate reports for management.
Coach and communicate: Help document policies and procedures while supporting end-user training and communication efforts.
WHAT YOU WILL GAIN
Hands-on experience supporting enterprise technology environments
Exposure to desktop hardware, operating systems, software applications, and troubleshooting
Experience working with end users and delivering outstanding customer support
Opportunities to strengthen communication, organization, and technical problem-solving skills
Exposure to IT operations, systems administration, and support processes
Experience contributing to real-world technology projects and initiatives
WHAT WE ARE LOOKING FOR
Currently pursuing a bachelor’s degree in CIS, CSE, MIS, or a related field
Strong problem-solving and troubleshooting skills
Excellent written and verbal communication skills
Exceptional organizational skills, follow-through, and multitasking abilities
The ability to provide great customer service with a sense of urgency
Comfort working with a variety of technologies and learning new systems
The ability to thrive in a driven, passionate, creative, and collaborative environment
At IGS Energy, you will do more than intern, you will make an impact. You will take ownership of real projects, collaborate with teams across the business, and see your work come to life. Plus, you will connect with peers and leaders through our speaker series, intern events, and professional development experiences designed to help you grow.
Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.
Salary Range:
$31,200.00 - $62,400.00*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.
Equal Opportunity Employment:It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact [email protected].
Skills Required
- Currently pursuing a bachelor's degree in CIS, CSE, MIS, or a related field
- Strong problem-solving and troubleshooting skills
- Excellent written and verbal communication skills
- Exceptional organizational skills, follow-through, and multitasking abilities
- Ability to provide great customer service with a sense of urgency
- Comfort working with a variety of technologies and learning new systems
- Ability to thrive in a driven, passionate, creative, and collaborative environment
- Authorized to work in the United States on a full-time basis without current or future sponsorship
What We Do
IGS Energy is redefining what it means to be an energy retailer. We are leading a transition to a more sustainable energy future by empowering home and business customers to source the energy that’s right for them, manage their costs and carbon footprint, and protect the systems that keep their homes running efficiently. As a proudly private company that follows the principles of Conscious Capitalism, we prioritize the needs of our customers, our employees, the communities where we live and work and the planet. IGS Energy serves as a trusted advisor to more than 1 million customers nationwide, making an ever-changing and complex industry simpler
