Technology Support Associate II
As a Technology Support Associate II, you will provide desktop support for the Investment Group associates including Trading, Investment Analysts, Portfolio Managers, Assistants, and Investment Group DevelopersYou will be a resolute and initiative-taking individual to join our team and provide exceptional support to our Investment Group associates. You will meet the criteria and be enthusiastic about technology and financial services.
- You will possess at least 3 years demonstrated experience providing end-user support in a networked environment.
- You have excellent communication, interpersonal, and relationship-building skills.
- You work with a sense of urgency along with excellent responsiveness.
- You possess a strong commitment to working as a team and providing excellent customer service.
- You have excellent analytical and critical thinking skills, adept at quickly analyzing and processing computer endpoint data to efficiently troubleshoot and resolve issues.
- You possess a proven ability to thrive in demanding environments while effectively managing multiple priorities.
- You are available to work an early schedule 5am – 2pm PST.
- You possess a strong knowledge of Windows 10 and 11, Microsoft 365, Mac OS, and Market Data applications.
- You have a demonstrated interest in financial services and computer technology.
- You have computer training skills and exposure to investment systems preferred.
- Possessing a bachelor’s degree in business or technology is highly desired.
Los Angeles Base Salary Range: $76,383-$122,213
What We Do
Since 1931, Capital Group, home of American Funds®, has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability. As of December 31, 2021, Capital Group manages more than $2 trillion in equity and fixed income assets for millions of individual and institutional investors.
Capital Group is a private firm that employs more than 8,000 associates and has offices in Europe, Asia, Australia and the Americas. For more than 90 years, our goal has remained the same: to improve people’s lives through successful investing.
*** We’ve been made aware of an employment scam fraudulently using Capital Group’s name. Please note: Capital Group currently does not offer 100% remote work positions. On average, the interview process can take one to three months to go from resume submission to offer. Financial transactions are never part of the job onboarding process. For your own cyber safety and security, if you suspect fraud, please do not respond to or interact with messages claiming to be from Capital Group. You can also contact [email protected] to verify a job opportunity. ***
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