Technology Project Analyst - AFG IT Support

Reposted 5 Days Ago
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Cincinnati, OH
In-Office
Mid level
Insurance
The Role
The Technology Project Analyst analyzes business needs, defines system requirements, and designs IT solutions while collaborating with teams and potentially serving as a Scrum Master.
Summary Generated by Built In

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

AFG's IT Department provides a highly secure network for AFG departments as well as outside affiliated companies and remote locations.​

We are seeking a skilled Technology Project Analyst with strong agile experience to join our AFG IT team. In this role, you will analyze business needs, define system requirements, and design IT solutions that align with organizational goals. You will collaborate with cross-functional teams, streamline processes through automation, and may serve as a Scrum Master or agile team member to support project delivery. This position is based in our corporate offices in Cincinnati, OH and may require frequent travel.

Essential Job Functions and Responsibilities

  • Analyzes business issues and defines requirements to design IT solutions that align with organizational goals.

  • Collaborates with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications.

  • Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency.

  • Develops workflow charts and diagrams to study system capabilities and write detailed specifications.

  • May create end-user documentation and deliver training to ensure successful adoption of new systems.

  • May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.

  • May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team.

  • Performs other duties as assigned.

Job Requirements

  • Bachelor’s degree in Business, Information Technology, Computer Science or a related field.

  • Generally, a minimum of 6 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting.

  • Previous project management software experience required.

  • Provides requirements guidance to program manager, project manager and/or project teams. 

  • At least 30% or more of travel may be required.

  • Participates in all phases of the requirements life cycle and requirements teams for small to moderately complex programs and projects.

  • May make recommendations for Best Practices and introduce new techniques/tools to the BA Practice (including methods/approaches). 

  • Exhibits strong business knowledge and ability to identify and define business needs including a high level of understanding of organization's business and technology operations.

  • May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team.

  • May serve as an agile development team member, creating and testing the product increment. Strong analytical skills with the ability to gather and analyze data to drive decision-making.

This job is non-exempt in California.

Business Unit:

AFG Enterprise Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

 

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

 

*Excludes seasonal employees and interns.

Top Skills

Agile Methodologies
Project Management Software
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The Company
HQ: Cincinnati, OH
4,738 Employees

What We Do

Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking.

Great American Insurance Company has received an "A"​ (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+"​ (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.

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