Technology Portfolio Reporting & Analytics Lead- Morrisville, NC (Hybrid)

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

The Technology Portfolio Reporting & Analytics Lead (Senior Business Operations Analyst) owns the end‑to‑end technology reporting and analytics capability, with full accountability for creating, governing, and delivering executive‑ and Board‑level reporting. It translates complex, multi‑source performance, investment, and financial data into clear insights and recommendations that inform senior leadership decisions. The role evaluates investment performance and ROI, tracks progress against strategy and forecasts, identifies risks and efficiency opportunities, and drives corrective actions. Partnering cross‑functionally, it sets reporting standards, ensures data quality and reliability, optimizes operating cadence and resource utilization, and leads initiatives from insight to execution to maximize the value of technology and operational investments.

This role will work a hybrid model, working in the office in Morrisville 2- 3 days a week.

• Develop and interpret information that supports executive decision-making, policy formulation, growth projections, and portfolio oversight, with a strong focus on technology investments and operational performance.
• Own the end‑to‑end reporting and analytics lifecycle, including data sourcing, pipelines, models, dashboards, and access controls, to ensure stable, reliable, and consistent executive reporting outputs.
• Analyze data from multiple sources to produce a comprehensive view of business, financial, and operational performance on weekly/monthly/quarterly cadences.
• Design, create, and deliver executive‑ready reports, dashboards, and presentations, translating complex data into clear narratives and actionable insights for senior leadership and the Board.
• Develop recommendations and prepare written and oral presentations that synthesize insights into decisions, highlighting trends, risks, opportunities, and required actions.
• Evaluate investment performance and ROI, track progress against strategic objectives and forecasts, and identify root causes behind variances and emerging trends.
• Implement and maintain data, governance, hygiene and quality processes; proactively monitor accuracy, consistency, and reliability of reporting, and drive continuous improvement. 
• Develop performance measurement framework and analytical tools to improve operational efficiency and maximize value realization from technology and operational investments. 
• Coordinate revenue and budgeting processes; establish and maintain high standards for data quality, efficiency, and consistency, and reporting cadence.
• Establish effective analysis of business trends and end-to-end processes to identify significant variances and underlying driver, recommend corrective actions to management.
• Collaborate with business partners and cross-functional teams to define reporting standards, best practices and scalable standard operating procedures.
• Continuously assess resource utilization and capacity and make data-driven recommendations to ensure an optimal and sustainable support model.
• Lead analytical and reporting initiatives from concept through execution, coordinating stakeholders and driving measurable outcomes with a proactive, execution‑oriented mindset.

QUALIFICATION REQUIREMENTS

• BA/BS Degree required.
• Proven experience analyzing, interpreting, and synthesizing complex data into measurable, actionable insights and recommendations that support leadership decision-making. ​
• Strong proficiency in Excel, including analysis of large data sets, with the ability to own and drive independent cross-functional analyses across multiple online and offline data sources.
• Experience in Operations support or equivalent roles (e.g. Finance, Business Operations, Strategy, Sales, Sales Operations, Account Management, Sales Planning, Ad Operations, or Consulting).
• Demonstrated ability to prepare and present executive-ready reports, dashboards, ROI analysis, forecasts, trends, and recommendations, with the ability to see beyond the numbers and translate insights into clear narratives. ​
• Ability to influence without authority and operate as a trusted advisor to internal partners, including senior and executive-level stakeholders. ​
• Project management experience, including establishing a project vision, coordinating cross-functional partners, and driving work from concept through execution.  ​
• Strong organizational and prioritization skills; highly accountable and detail-oriented, with the ability to manage multiple projects and ad-hoc requests simultaneously.
• ​Demonstrated ability to consistently deliver quality outputs in a fast-paced, and sometimes ambiguous environment, work to tight deadlines.  ​
• Exceptional written, oral, and visual communication skills, with comfort communicating complex information to executive and Board-level audiences. ​
• Strong interpersonal skills and ability to work independently, take initiative, and exercise sound judgement. 
• Familiarity with data governance, data quality, and controls, ensuring accuracy, consistency, and reliability of reporting.

Preferred

• ​Experience working in a digital and technology focused organization.
• Knowledge of Smartsheet, ERPs, and related operational or financial support tools.
• ​Experience with Tableau, PowerBI or similar data visualization reporting tools.
• ​Some experience with analytical modeling, forecasting, or data optimization.
• Demonstrated ability to tell compelling stories using data-driven insights for executive audiences.
• Experience supporting or helping manage BI or reporting platforms, dashboards, or data pipelines.
• Working knowledge of SQL and/or Python for analytics or automation.

Disclaimer:

Tasks, duties, and responsibilities listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time.  Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.