Technology Operations Lead - Vice President

Job Title Technology Operations Lead

Corporate Title Vice President

Location New York, NY

Overview
 

As a Change Management leader on our eDiscovery Services team, you will strengthen the Bank’s eDiscovery operations by continuously improving workflows and updating procedures as business needs and applications evolve. You will promote long-term readiness by designing training, creating clear documentation, and delivering change communications that help stakeholders adopt new processes confidently. You will assist and provide guidance into the eDiscovery Disposal program and custodial legal hold process to ensure timely implementation, defensible execution, and cross-functional support for litigation, regulatory, and investigative requirements. As the primary contact for audits and regulatory inquiries, you will drive defensible closure of findings and reinforce operational excellence by maintaining and enhancing the internal controls program—evaluating effectiveness, identifying gaps, and implementing improvements.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift and volunteer programs

What You’ll Do

• Drive continuous improvement by enhancing eDiscovery workflows and refining procedures to keep pace with business needs and application upgrades

• Enable enterprise readiness by delivering training, documentation, and change communications, and by helping the eDiscovery Disposal program and custodial legal hold process to ensure timely, defensible execution with cross-functional support

• Serve as the primary contact for audit inquiries, ensuring the team is prepared for audit reviews and that stakeholders remain aligned throughout the process

• Oversee audit findings and remedial actions end-to-end by defining defensible closure steps, documenting progress, providing status updates, validating completion, and ensuring all closures are auditable

• Maintain and enhance the internal controls program by assessing effectiveness, identifying gaps, and implementing improvements

• Ensure compliance with internal control standards through review of reports, operational practices, and process documentation

How You’ll Lead

• Partner with Legal to align eDiscovery workflow changes, legal hold/disposal execution, and defensibility standards to litigation, regulatory, and investigative requirements

• Influence Technology teams and eDiscovery process owners to translate application upgrades and process changes into clear procedures, training, and communications that drive adoption and measurable process improvement

• Partner with Group Audit and internal control team stakeholders to maintain audit readiness, drive findings through timely and auditable closure, and strengthen the controls environment across eDiscovery Services

Skills You’ll Need

• Extensive eDiscovery experience and ACEDs certified

• Extensive Microsoft skills

• Proven experience working with eDiscovery processing and review applications

• Proven experience in Boolean search techniques, including advanced keyword, wildcard, proximity, and stem searching methodologies

• Bachelor’s degree or equivalent work experience in eDiscovery, change management, audit, and/or risk management

Skills That Will Help You Excel

• Analytical and Problem-Solving Skills: Demonstrated strong critical and analytical thinking, with the ability to identify process gaps, issues, and enhancements independently and proactively

• Communication and Interpersonal Skills: Excellent written and verbal communication skills and the ability to effectively manage and navigate diverse global teams, positively influence stakeholders, and facilitate robust dialogue

• Proactive Independent Work and Decision Making: Self-motivated and able to work independently, exercising objective judgment and making independent decisions

• Risk Focus: A strong understanding of risk with the ability to ask questions, raise issues, and escalate concerns quickly and confidently

• Continuous Improvement: Growth mindset, desire for continuous upskilling, and result orientation with the ability to deliver under tight timelines with a high attention to detail. JD is preferred

Expectations

It is the Bank’s expectation that employees hired into this role will work in the New York City office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in New York City is $125,000 to $222,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits
 

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.