The Technology Lead Business Analyst, Vice President is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
- Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
- Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
- Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
- Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
- Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
- Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience in business analysis or systems analysis
- Demonstrated expertise in presenting and using planning tools
- Proven diplomatic and analytical skills
- Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
About the Role
This is a challenging and exciting opportunity to join a front-office facing technology team within our Equities Technology group. You will collaborate directly with the trade floor business unit to develop and enhance our strategically important Cash Low Touch platform.
The Equities business has set an ambitious growth plan, and a strong BA/PM is critical to achieving our goals. The successful candidate will play a key role in enhancing our leading position in the financial market, working in a fast-paced environment alongside a team of highly experienced technologists. You will be part of the Global Cash Equities Low Touch BA/PM team, with resources across London, Belfast, New York, New Jersey, Toronto, Singapore, Hong Kong, and Pune.
Your Responsibilities Will Include
As a hybrid Business Analyst and Project Manager, you will own the analysis and project management for key technology initiatives benefiting the Cash Equities, Delta 1, and Derivatives businesses.
Project & Program Management:
- Manage the end-to-end delivery of critical projects, including business discretionary, mandatory, and regulatory initiatives.
- Chair and drive project-related meetings, providing clear status reporting on progress, next steps, issues, and risks to all stakeholders.
- Provide project and program oversight, manage budgets, and resolve day-to-day project issues and conflicting workload priorities.
- Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
Business Analysis & Delivery:
- Partner with the business to drive technology governance and define clear, documented functional requirements to Citi standards.
- Conduct detailed business analysis to support strategic platform improvements and client requests, including scope definition and dependency mapping.
- Coordinate with development, testing, and production support teams to plan releases and provide post-implementation support.
Stakeholder Engagement & Change Management:
- Interact frequently with stakeholders at all levels, from junior analysts to senior management, across Front Office, Middle Office, Finance, Compliance, and Risk.
- Assist and support the user community with change management, ensuring release contents are understood by producing clear release notes and overseeing test case creation.
- Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications and Experience
Required:
- Significant experience in a hybrid Business Analyst / Project Manager role, with a proven delivery record across the full project lifecycle (prioritization, requirements, design, development, testing, and deployment).
- Demonstrated ability to run multiple projects simultaneously involving both process change and technology enhancements.
- Strong experience managing competing priorities in a complex, multi-stakeholder environment.
- Excellent problem-solving, negotiation, and interpersonal skills.
- Ability to handle complex projects independently and thrive in a high-pressure environment.
- A self-motivated and proactive approach with the ability to prioritize tasks and meet deadlines according to business needs.
Preferred:
- Front-office experience in Equities, particularly Cash Equities.
- Solid understanding of the full trade life cycle, including pre-trade, compliance, and regulatory controls.
- Knowledge of the key functions and processes of the Cash and Delta 1 businesses.
- Experience delivering regulatory projects and understanding their unique constraints.
- Exposure to Agile project management principles and methodologies.
- A keen attention to detail and relevant product knowledge.
- Strong communication and stakeholder management skills; ability to influence
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Skills Required
- 6-10 years of experience in business analysis or systems analysis
- Ability to manage complex and variable issues
- Proven diplomatic and analytical skills
- Master's degree preferred
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
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