About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
About the Team
Citi Futures & OTC Clearing Technology supports a rapidly growing business that uses technological innovation to maintain competitive advantage in a constantly evolving market. Working closely with the business, external vendors and internal technology teams, you would build-out and maintain our next generation ETD and OTC clearing platforms. You would manage complex projects that will involve everything from incorporating a new functionality within the existing ecosystem, to analyzing new requirements, documenting solutions, managing implementation and testing systems, ensuring that they are fit for purpose. You would regularly work with a range of high-profile stakeholders.
About the Role
Responsibilities:
- Manages a large multi-faceted project involving multiple functional streams, technology platforms and geographical locations
- Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
- Organizes new challenges and drive business results.
- Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.
- Drives end results of the project as a representative of the business.
- Works closely with the Customer, Technology, Operations and other Project Managers to define a project scope and objectives for project members.
- Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
- Assesses project risk potentials and discover potential problems before they occur.
- Applies a proactive approach in routinely tracking the project participant progress against project goals.
- Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
- Identifies and where required amends the approach to the context and constraints of each project.
- Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
- Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
- Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
- Promotes partner involvement through effectively communicating project status upward and to the Business.
- Applies lessons learned from recent projects to future projects.
- Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
- Proactively follows escalation and change control processes.
- Owns all management reports on a given engagement.
- Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Maintaining Book of Work and facilitating prioritization discussions with key business stakeholders
- Develop and publish content for Senior management reporting, presentations, town halls etc.
- Managing relationship with Business and taking ownership for providing regular project updates to key business and technology stakeholders
- Understanding Business priorities and working as a liaison between Business and Development teams
- Collating and communicating key project milestones, risks, and achievements.
Qualifications:
- 6+ years of experience in business analysis or systems analysis.
- Demonstrated expertise in presenting and using planning tools
- Proven diplomatic and analytical skills
- Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs.
- Advanced data analysis skills, leveraging tools such as Excel and Python to support enhanced data processing and insights.
- Extensive exposure to structured project management techniques, with familiarity in both Agile and Waterfall methodologies.
- Proven experience in managing and delivering complex technical projects.
- Proven experience in leveraging automation and AI‑enabled tools to improve productivity, reporting, and delivery discipline.
- Prior experience in Futures & OTC Clearing Technology is highly preferred.
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Jersey City New Jersey United States------------------------------------------------------
Primary Location Full Time Salary Range:$129,840.00 - $194,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:May 01, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6+ years of experience in business analysis or systems analysis
- Demonstrated expertise in presenting and using planning tools
- Proven diplomatic and analytical skills
- Advanced data analysis skills, leveraging tools such as Excel and Python
- Extensive exposure to structured project management techniques, Agile and Waterfall methodologies
- Proven experience in managing complex technical projects
- Proven experience in leveraging automation and AI-enabled tools
- Prior experience in Futures & OTC Clearing Technology is highly preferred
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
