Technology Engineer (MCM/SQL/PowerShell)

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our employees and customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Technology Engineer of within PNC’s Enterprise Technology organization. This position is based in either Phoenix, AZ or Pittsburgh, PA or Cleveland, OH or Dallas, TX or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
Support the MCM environment by providing:
• In-depth, expert knowledge of Microsoft SQL, Report Builder, and Power BI including complex query development for MCM reporting, collections and SQL troubleshooting.
• Extensive hands-on experience automating processes through scripting utilizing PowerShell, VB .net, VBScript and other automation tools.
• Expert knowledge with Microsoft Endpoint Configuration Manager (MCM Current Branch) including experience with large multi-tiered infrastructures with a CAS, several redundant role servers and the components/logs for each.
• Expert understanding of MCM Client/Server operations including the client install and all Client Actions and logs as it pertains to operations on the client and their flow through the infrastructure all the way to the site database.
• Experience with architecting a MCM infrastructure in a large complex multi data center environment as it pertains to failover and Disaster Recovery needs for MCM site systems and role servers.
• MCM hardware/software inventory experience including additions and changes to the configuration.mof file.
• Thorough understanding of Active Directory; replication, Group Policy and DNS.
• Knowledge with Cloud computing, Entra ID, InTune, MCM Cloud Management Gateway, etc.
• Ability to write and maintain procedural and design documentation.
• Ability to provide technical leadership to project teams.
• Able to work effectively under deadlines in a fast-paced, changing environment.
• Exceptional organizational skills and attention to details.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, teamwork, and customer service skills.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leverages technical knowledge and industry experience to design, build and maintain technology solutions. Assists with selecting appropriate platforms, integrates and configures solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsCompetitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical KnowledgeCompetenciesApplication Delivery Process, Consulting, Effectiveness Measurement, Emerging Technologies, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.