Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
The Program Management Senior Lead is a strategic professional who is an expert in their field and closely follows latest trends, keeping up to date and adapting for application within own job and the business. Excellent communication skills are required in order to negotiate internally, often at a senior level. You will be accountable for significant direct business results or authoritative advice regarding the operations of the business.
Responsibilities:
- · Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- · Identifies stakeholders and key organizations and build and manage relationships.
- · Directs the creation of multiple programs of work and manage their alignment to business goals.
- · Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
- · Leads the identification and drive resolution of issues, including those outside established programs of work.
- · Works with stakeholders to ensure program scope definition meets business objectives.
- · Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
- · Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
- · Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
- · Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
- · Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
- · Manages multiple teams or a functional area (depending on size of business).
- · Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- · Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
- · Ensures program plans meet business needs as described in the program initiation documents.
- · Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
- · Ensures funding has been approved for the program.
- · Ensures all areas of the program are appropriately staffed.
- · Ensures program commitment from those assigning resources.
- · Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
- · Ensures vendor performance is monitored and actions taken if performance warrants.
- · Maintains appropriate staffing requirements to meet operational needs.
- · Exercises shared responsibility for budget, policy formulation and planning.
- · Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
- · Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Relevant experience in the financial services industry
- Should demonstrate a commitment to quality and attention to detail
- Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
- Critical thinking and problem solving skills
- Role involves significant interaction with colleagues outside of the immediate Data Engineering team, including all technology lines of business, Finance, Risk, Business partners, ECDO, Product and Data owners, COO Transformation office. Role involves global stakeholder base with interaction across time zones.
Education:
- · Bachelor’s/University degree OR equivalent experience
- · Masters degree beneficial but not essential
Applicants must be authorized to work in the U.S. Citi will not sponsor applicants for U.S. work authorization for this position). Jersey City, NJ. Candidate must be located within commuting distance or be willing to relocate to the area
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
· 27 days annual leave (plus bank holidays)
· A discretional annual performance related bonus
· Private Medical Care & Life Insurance
· Employee Assistance Program
· Pension Plan
· Paid Parental Leave
· Special discounts for employees, family, and friends
· Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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Job Family Group:
Technology
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Job Family:
Technology Project Management
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Time Type:
Full time
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Primary Location:
Jersey City New Jersey United States
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Primary Location Full Time Salary Range:
$163,600.00 - $245,400.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Nov 05, 2024
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.