Join us as a Business Analyst
- This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function
- You’ll have great exposure to a wide network of stakeholders of varying seniority
- It’s a chance to develop your skills and advance your career in this fast paced role
- We're offering this role at associate level
You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.
You’ll also:
- Support others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
- Be responsible for the outcomes of the team in the identification and delivery of systems, solutions and features
- Produce business requirements to inform future state design, and supporting teams in understanding the requirements and their linkages to the overall strategy
- Work across teams and stakeholders to capture, validate and document business and system requirements, ensuring they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements
- Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs
To take on this role, you’ll need an appropriate business analyst certification.
You’ll also need:
- Hands-on experience supporting the design and delivery of automation solutions using Power Apps, Power Automate, Intelligent Document Processing (IDP), UiPath, and AI-driven automation to improve efficiency and outcomes
- Strong ability to elicit, analyse, and document business requirements, user stories, and epics while collaborating with stakeholders to ensure clarity of vision and alignment with strategic goals
- Proven skill in understanding business processes and customer needs, translating insights into actionable, value-driven requirements that drive measurable business and customer impact
- Proven application of business analysis tools and techniques
- A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
- To be a very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
- Good collaboration and stakeholder management skills
Hours
45Job Posting Closing Date:
13/02/2026Similar Jobs
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.
One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.
We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
