The Role
Designs, develops, and maintains member correspondence using Quadient Inspire. Translates business requirements into correspondence templates, layouts, rules, and platform enhancements. Supports testing, defect resolution, production issue investigation, documentation, governance, and software lifecycle activities. Collaborates with stakeholders, technology teams, and vendors while contributing to continuous improvement and enhanced member experience.
Summary Generated by Built In
Job Details:
Must Have Skills:
Quadient Inspire, HTML and CSS
Nice to Have Skills:
- Quadient Inspire Designer
- Quadient Inspire Interactive
- Quadient Inspire Scalar
- Quadient Inspire Automation
- Sql Server Management Studio
- Octopus Deploy
- Bitbucket
- Solid experience in a technology
development or application support role
- Experience supporting changes
through a software development lifecycle and into production
- Basic programming or scripting
experience (e.g. Java, object‑oriented scripting, XML)
- Exposure to HTML and CSS
- Strong
analytical and problem‑solving skills, including investigating system
and production issues
Detailed Job Description
- Designing, developing and
maintaining member correspondence using HBF’s correspondence management
system
- Translating business
requirements into effective correspondence solutions
- Building and updating
correspondence templates, layouts and business rules
- Supporting projects,
enhancements and ongoing maintenance of the correspondence platform
- Monitoring, investigating and
resolving production issues within agreed service levels
- Preparing test plans, executing
testing and managing defects through to resolution
- Maintaining documentation and
ensuring governance standards and best practices are followed
- Collaborating with internal
stakeholders, technology teams and external vendors
- Contributing
to continuous improvement initiatives that enhance member and user
experience
Skills Required
- Quadient Inspire
- HTML and CSS
- Quadient Inspire Designer
- Quadient Inspire Interactive
- Quadient Inspire Scalar
- Quadient Inspire Automation
- SQL Server Management Studio
- Octopus Deploy
- Bitbucket
- Experience in a technology development or application support role
- Experience supporting changes through the software development lifecycle and into production
- Basic programming or scripting experience, such as Java, object-oriented scripting, or XML
- Strong analytical and problem-solving skills, including investigating system and production issues
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The Company
What We Do
XPT Software Australia Pty Ltd is a technology consulting and software services company serving clients across banking, financial services and insurance, telecommunications, mining, retail, energy, and manufacturing. It provides software development, IT management consulting, business analysis, project and program management, infrastructure support, and offshore development through onsite-offshore delivery. The company also works with cloud computing, big data, mobile applications, UI/UX, algorithms, and IoT.
