Technology and Innovation - Salesforce Solution Architect

About the Role:

We are looking for an experienced Salesforce Solution Architect to join our team and lead the design and implementation of complex Salesforce solutions across our organization. You will play a crucial role in shaping the architecture of our Salesforce environment, ensuring it is scalable, robust, and aligned with business goals. This is an excellent opportunity to work in a highly collaborative environment and influence the Salesforce strategy while driving innovation and best practices.

Who You Are:

• Experienced Salesforce Architect with a deep understanding of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and Lightning Experience.
• Strong strategic mindset with a proven track record of designing solutions that meet both technical and business requirements.
• Expert in aligning business needs with Salesforce capabilities, ensuring optimal use of the platform.
• Skilled in leading cross-functional teams, providing high-level direction on complex Salesforce projects.
• Ability to communicate effectively with both technical and non-technical stakeholders, ensuring alignment and understanding across all levels.
• Focused on delivering successful implementations, driving innovation and business value.
• Proficient in providing architectural guidance, ensuring scalable and sustainable Salesforce solutions.
• Experienced in leading complex projects, ensuring they meet deadlines, budgets, and quality standards.
• Expertise in transforming business processes through Salesforce solutions to optimize operational efficiency and customer engagement.

What You’ll Do:

• Lead the design and implementation of end-to-end Salesforce solutions that meet business needs and scalability requirements.
• Define the overall architecture for Salesforce implementations, ensuring alignment with enterprise architecture standards.
• Evaluate and recommend best practices for Salesforce configuration, customization, and integration with other systems.
• Develop technical roadmaps and strategies for the evolution of the Salesforce platform to ensure long-term sustainability.
• Architect solutions for complex business processes, ensuring that both functional and non-functional requirements are met.
• Provide technical leadership to project teams, ensuring that design, development, and deployment follow architectural principles.
• Mentor and guide Salesforce developers, administrators, and other technical staff on best practices and solution architecture.
• Conduct code reviews, provide feedback, and ensure adherence to quality standards.
• Collaborate with other architects, developers, and teams to design integrations, data models, and workflows across various systems.
• Work closely with business stakeholders to understand requirements and translate them into effective Salesforce solutions.
• Act as the primary technical point of contact for Salesforce-related projects, ensuring alignment with business objectives and technical feasibility.
• Lead workshops and discussions with stakeholders to gather and prioritize requirements, ensuring that solutions meet business and technical needs.
• Design and implement integrations between Salesforce and other enterprise systems (ERP, Marketing Automation tools, etc.)
• Define data models and ensure data consistency, integrity, and quality across systems.
• Oversee the design and management of data migrations and synchronization processes.
• Stay up-to-date with the latest Salesforce products, features, and best practices to drive innovation and solution optimization.
• Recommend and implement improvements to existing Salesforce solutions to enhance functionality and performance.
• Evaluate new Salesforce technologies and third-party solutions that can enhance the platform’s capabilities.
• Ensure that Salesforce solutions are designed with a focus on scalability, security, and performance.
• Establish and maintain governance practices for Salesforce development, ensuring adherence to architectural guidelines, compliance, and security standards.
• Define and monitor key performance indicators (KPIs) for Salesforce implementations and ensure that projects are delivered on time and within scope.

Preferred Qualifications:

• 8+ years of experience in Salesforce development, configuration, and administration, with 3-5 years in an architect or senior leadership role.
• Proven experience in designing and implementing complex Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Strong knowledge of Salesforce architecture, including multi-org environments, integrations, and data models.
• Expertise in designing and deploying integrations with external systems, including APIs, middleware, and third-party tools.
• Experience with Salesforce Lightning, Apex, Visualforce, and other Salesforce development technologies.
• Salesforce Certified Technical Architect or Salesforce Certified Application Architect (Platform App Builder or similar) required.
• Salesforce Certified System Architect or Architect certifications (e.g., Certified Integration Architecture Designer, Certified Data Architecture Designer) preferred.
• Other relevant Salesforce certifications (e.g., Sales Cloud, Service Cloud) are a plus.
• Strong problem-solving skills, with the ability to develop creative solutions to complex business and technical challenges.
• Excellent communication skills, capable of explaining complex technical concepts to both technical and non-technical stakeholders.
• Ability to lead and mentor a team of Salesforce professionals.
• In-depth understanding of Salesforce best practices, tools, and technologies.
• Strong project management skills, able to lead multiple projects simultaneously.
• Expertise in Salesforce development (Apex, Visualforce, Lightning Components, SOQL).
• Advanced knowledge of Salesforce integrations, APIs (REST/SOAP), and middleware tools.
• Familiarity with DevOps processes and Salesforce deployment tools (e.g., Salesforce DX, Jenkins).
• Experience with cloud technologies, containerization, and automation tools.
• Solid understanding of data security, governance, and compliance within the Salesforce ecosystem.

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