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The Role
Manage Lead-to-Cash programs, ensuring clarity in project execution. Lead global teams, conduct status meetings, and inspire clients to implement technology-driven recommendations.
Summary Generated by Built In
Riveron is hiring a Functional Engagement Manager to drive the execution of Lead-to-Cash strategic programs for our clients. This role is ideal for an outcome-focused people leader with a strong understanding of functional business processes across Lead-to-Cash. This person prefers working with organizations in the midmarket, making an enterprise-wide impact on end-to-end corporate operations. You are very hands-on in building process flow documentation and managing the quality of functional deliverables. This role is ideal for a delivery-focused leader with a strong understanding of end-to-end Lead-to-Cash business processes and the Customer Operations Technology underpinnings that support it.
Who Are You:
- 5-10 years of experience driving outcome-centric tech transformation programs
- 5+ years managing programs involving Salesforce & Integrated Platforms (Marketing Automation, Analytics, ERP, etc.); Strong familiarity with other common CRM vendors in a rapidly evolving technology vendor ecosystem
- Experience in Value Stream Mapping and Business Capability Mapping is a must
- Ability to lead large, global delivery teams in an Agile environment
What You'll Do:
- Serve clients in project roles like PMO Lead, Execution Lead, and Functional Business Analyst Lead, Organizational Change Management Lead
- Strong “who needs to do what and when does it need to be done by” orientation
- Drive clear executive level weekly status meetings – open issues, risks and decisions to be made quickly to deliver the project on time and on budget
- Drive clarity for stakeholders across complex system and process redesign projects for organizations who do not have technology implementation expertise
- Inspire clients to act on recommendations rooted in our ‘why’
#LI-FP1
Top Skills
Analytics
Erp
Marketing Automation
Salesforce
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The Company
What We Do
Riveron is a business advisory firm specializing in accounting, finance, technology, and operations. We partner with our clients to elevate performance and expand possibilities across the transaction and business lifecycle. Our thoughtfully integrated, multi-disciplinary teams bring deep functional expertise, first-hand industry knowledge, and experience-based creativity and perspective to generate tailored solutions to address any challenge. Founded in 2006, Riveron is headquartered in Dallas, Texas and has offices across the country.
