Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Job Description
Contexte
Dans le cadre de son développement en France, NTT France recherche un(e) Ingénieur Réseau et Sécurité pour renforcer ses équipes.
NTT France et Luxembourg, filiale du groupe NTT, est un acteur reconnu dans l’intégration de systèmes et de réseaux convergents. Présente depuis 1995, elle compte aujourd’hui 400 collaborateurs, dont plus de 70 % d’ingénieurs et d’experts répartis sur quatre sites : La Défense, Antony, Toulouse et Luxembourg.
Votre rôle
Au sein d’une équipe multi-client, vous interviendrez sur deux périmètres principaux :
Support & Maintenance
Exploitation des solutions clients (Managed Services)
Missions principales
Monitoring & Support
Gestion des événements de supervision : analyse, qualification, résolution, dispatching
Traitement des tickets techniques ouverts par les clients
Diagnostic et résolution des incidents (bugs, matériel, configuration, licences…)
Ouverture et suivi des incidents auprès des constructeurs partenaires
Interventions sur site client pour diagnostic et remplacement d’équipements (Field Engineering)
Collaboration étroite avec les centres de services NTT en Europe et dans le monde
Accès au laboratoire NTT France pour investigation et montée en compétences
Participation aux astreintes en rotation pour les interventions hors horaires ouvrés
Missions secondaires
Assistance aux utilisateurs finaux pour la résolution d’incidents
Maintien en condition opérationnelle (MCO) des solutions
Participation à la configuration d’équipements
Contribution aux évolutions et modifications des infrastructures Réseau & Sécurité
Mise à jour des documentations techniques
Réalisation ponctuelle de changements en heures non ouvrées
Technologies utilisées
Réseau : Cisco, Aruba, Infoblox
Sécurité : Palo Alto, NAC Clearpass, Juniper, Stormshield, Forcepoint
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Top Skills
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
