Key Responsibilities
- Monitor and maintain live media transport services (satellite, fiber, IP).
- Handle real-time incidents, alarms, and service degradations.
- Perform root cause analysis (RCA) and implement corrective actions.
- Manage redundant paths
- Coordinate with RF, Data, Teleport, Engineering, and Customers.
- Coordinate service provisioning, migrations, and maintenance activities.
- Provide clear incident updates, (pre- and post-incident reports).
- Ensure compliance with SLAs, SOPs, and change management processes.
- Use monitoring tools to track QoS/QoE, bitrate, PID errors, and packet loss.
Technical Skills
- Broadcast & Media: MPEG-TS, PIDs, PSI/SI, encoders/decoders, multiplexers, playout system
- IP & Networking: Fiber network, IP multicast/unicast, UDP/RTP, SRT, RIST, SMPTE ST 2022-7
- Satellite: Uplink/downlink, RF levels, modulation, FEC
- Monitoring Tools: NMS/M&C systems, ServiceNow (SNOW)
- Security: Encryption, conditional access systems (CAS)
Tools & Systems
- Media monitoring platforms (bitrate, TS analysis)
- Network monitoring tools (NMS, alarms)
- Ticketing systems (ServiceNow)
- Communication bridges and incident tools
Qualifications
- Degree in Electronics, Communications, IT, or Networking
- Experience in broadcast, media transport, or Media NOC operations
- Knowledge of live broadcast environments is a plus
Soft Skills
- Clear written and verbal communication
- Ability to work in 24/7 shift environments and including public holidays
- Cross-functional teamwork and leadership during outages
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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SES Satellites Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SES Satellites and has not been reviewed or approved by SES Satellites.
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Leave & Time Off Breadth — Time off is described as generous, with a global minimum of paid annual leave plus additional volunteering days. Formal leave policies appear consistent across many locations, which strengthens work-life balance.
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Parental & Family Support — Parental leave is fully paid across maternity, paternity, adoption, and foster care, with added childcare resources and return-to-work support. Family-focused programs extend to adoption assistance and fertility benefits.
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Healthcare Strength — Health coverage is broad, spanning medical, dental, vision, mental health, disability/life insurance, wellness programs, and specialized offerings like fertility, transgender care, and pet insurance. Many benefits begin promptly upon hire, enhancing perceived coverage strength.
SES Satellites Insights
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What We Do
Intelsat and SES have joined forces, uniting 100 years of combined innovation and leadership to create the world’s leading space solutions company. As a newly combined company, we bring together talented teams with deep industry expertise to deliver integrated satellite and connectivity solutions for businesses and governments across the globe. With a powerful multi-orbit fleet, an expansive ground network, and strong financial backing, we’re entering an exciting phase of growth, investing in next-generation technologies that will enhance our competitive position in the rapidly-evolving satellite communications landscape For future team members, this means more opportunity, more innovation, and more impact. At SES, you won’t just join a company—you’ll help shape the future of global connectivity.
Why Work With Us
When it comes to your career, you are the author of your own story. At SES, we believe you should have the freedom to drive new opportunities in any direction you want them to go – unlimited by geography, technology or even gravity.
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