Senior Technical Writer – Agentic AI Platform
Experience: 5–7 Years
Location: Chennai
Employment Type: Full-Time
About the Role
We are looking for a Senior Technical Writer to own and scale documentation for our cutting-edge Agentic AI platform. You will work closely with AI engineers, product managers, and developer teams to create clear, structured, and high-impact documentation for enterprise and developer audiences.
This is a high-visibility role requiring strong technical depth, ownership mindset, and experience documenting complex SaaS products.
Key Responsibilities
- Own end-to-end documentation for the platform.
- Create and maintain API documentation (OpenAPI/Swagger), developer guides, integration guides, and release notes.
- Document AI agent workflows, orchestration layers, configurations, and system architecture.
- Translate complex AI/ML and system concepts into clear, user-friendly documentation.
- Collaborate with Engineering, AI/ML, Product, and DevOps teams during release cycles.
- Establish documentation standards, templates, and best practices.
- Continuously improve documentation based on product updates and user feedback.
Required Skills & Experience
- 5–7 years of experience in technical writing within a SaaS/product company.
- Minimum 1+ year of experience as a Technical Writer for AI/ML or AI platform-based products.
- Strong understanding of REST APIs, microservices, and cloud platforms (AWS/Azure/GCP).
- Experience documenting APIs and developer platforms.
- Familiarity with JSON/YAML and ability to understand basic code (Python/JavaScript preferred).
- Experience working in Agile/Scrum environments.
- Excellent written and verbal communication skills.
Preferred
- Experience documenting Agentic AI or LLM-based platforms.
- Exposure to Docs-as-Code workflows (Markdown, Git).
- Experience supporting enterprise B2B products.
Skills Required
- 5-7 years of technical writing experience within a SaaS/product company
- Minimum 1+ year of technical writing experience for AI/ML or AI platform-based products
- Experience documenting APIs and developer platforms; create and maintain API documentation (OpenAPI/Swagger)
- Strong understanding of REST APIs and microservices
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Familiarity with JSON and YAML
- Ability to understand basic code
- Experience working in Agile/Scrum environments
- Excellent written and verbal communication skills
- Experience documenting Agentic AI or LLM-based platforms
- Exposure to Docs-as-Code workflows (Markdown, Git)
- Experience supporting enterprise B2B products
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
