Technical Writer

Posted 14 Days Ago
Be an Early Applicant
Fayetteville, NC, USA
In-Office
78K-176K Annually
Mid level
Information Technology
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The Role
Create and maintain clear documentation for Zero Trust architecture, policies, tools, and processes. Translate technical cybersecurity concepts for diverse audiences, produce manuals, playbooks, training materials, diagrams, and ensure alignment with standards (NIST, CISA, CIS). Collaborate with security, IT, and engineering SMEs, manage documentation repositories and version control, and perform periodic audits to keep content current.
Summary Generated by Built In
Technical Writer

The Opportunity:

We are seeking an experienced and detail-oriented Technical Writer to join our team and support our Zero Trust security framework implementation. As a Technical Writer, you will collaborate closely with cybersecurity experts, product managers, and engineering teams to create clear, concise, and user-friendly documentation that facilitates the success of our Zero Trust initiative. Your work will directly contribute to enhancing organizational security by enabling stakeholders to understand and adopt critical security strategies and technologies. 

What You'll Work On: 

  • Develop, write, and maintain clear, well-organized documentation related to the Zero Trust architecture, policies, processes, tools, and roadmap. 

  • Translate technical concepts, cybersecurity protocols, and engineering designs into easy-to-understand material for technical and non-technical audiences. 

  • Collaborate with subject matter experts across security, IT, and product teams to gather, analyze, and organize information. 

  • Produce high-quality deliverables such as user manuals, system documentation, security guidelines, playbooks for incident response, and training materials. 

  • Ensure that documentation aligns with organizational goals, industry standards, and compliance requirements such as NIST, CISA, and CIS benchmarks. 

  • Craft visually engaging diagrams, workflows, and presentations to support documentation where needed. 

  • Conduct periodic reviews and audits of existing documentation to keep content up to date with evolving Zero Trust strategies. 

  • Maintain documentation repositories, version control, and ensure consistent standardization in formatting and terminology. 

  • Research and understand security tools, technologies, and concepts, such as identity and access management (IAM), microsegmentation, endpoint security, encryption, and advanced threat protection. 

Join us. The world can't wait.

You Have:

  • 3+ years of experience writing technical documentation within cybersecurity, IT, or DoW environments

  • Experience in documenting complex technical processes, tools, and frameworks in a clear and accessible format

  • Knowledge of graphic design tools to create diagrams and visual aids  

  • Ability to synthesize complicated technical jargon into straightforward and engaging explanations

  • Ability to meet deadlines and manage multiple priorities in a fast-paced environment

  • TS/SCI clearance 

  • HS diploma or GED

Nice If You Have:

  • Experience with Zero Trust frameworks and concepts

  • Experience with documentation tools such as Microsoft Office

  • Experience with cybersecurity protocols, principles, and standards such as NIST SP 800-207, CIS controls, and Zero Trust architecture

  • Possession of excellent written and verbal communication skills

  • Possession of strong collaboration and interpersonal skills with a team-oriented mindset

  • Possession of strong attention to detail with a focus on accuracy, consistency, and completeness 

  • Bachelor’s degree in Technical Writing, English, Computer Science, or Cybersecurity

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Skills Required

  • 3+ years of experience writing technical documentation within cybersecurity, IT, or DoD environments
  • Experience documenting complex technical processes, tools, and frameworks in clear, accessible formats
  • Knowledge of graphic design tools to create diagrams and visual aids
  • Ability to synthesize complicated technical jargon into straightforward explanations
  • Ability to meet deadlines and manage multiple priorities in a fast-paced environment
  • TS/SCI clearance
  • High school diploma or GED
  • Experience with Zero Trust frameworks and concepts
  • Experience with documentation tools such as Microsoft Office
  • Experience with cybersecurity protocols and standards such as NIST SP 800-207 and CIS controls
  • Excellent written and verbal communication skills
  • Strong collaboration and interpersonal skills
  • Bachelor's degree in Technical Writing, English, Computer Science, or Cybersecurity

Booz Allen Hamilton Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Booz Allen Hamilton and has not been reviewed or approved by Booz Allen Hamilton.

  • Retirement Support Retirement benefits are anchored by a dollar‑for‑dollar 401(k) match with immediate vesting and complemented by an employee stock purchase plan. Feedback suggests these features strengthen long‑term financial security beyond base pay.
  • Healthcare Strength Health coverage spans medical, dental, vision, life, disability, mental health, and wellness incentives, with multiple plan options. Tax‑advantaged accounts and wellness contributions further enhance the breadth of coverage.
  • Leave & Time Off Breadth Time‑off benefits include paid holidays, PTO that grows with tenure, and paid parental leave with additional unpaid time available. Flexible scheduling and remote options support work‑life balance alongside formal leave.

Booz Allen Hamilton Insights

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The Company
McLean, VA
0 Employees
Year Founded: 1914

What We Do

Booz Allen is an advanced technology company delivering outcomes with speed for America’s most critical defense, civil, and national security priorities. We build technology solutions using AI, cyber, and other cutting-edge technologies to advance and protect the nation and its citizens. By focusing on outcomes, we enable our people, clients, and their missions to succeed—accelerating the nation to realize our purpose: Empower People to Change the World®.

Why Work With Us

At Booz Allen, our culture of heart and performance will fuel your growth and empower you to succeed, both inside and outside of the workplace. Discover your future career and join us. The world can't wait.

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