Technical Writer (TW4)

Reposted 2 Months Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
Senior level
On-Demand • Professional Services • Consulting
The Role
Create and edit complex technical documentation and online help for intranet sites using HTML and JavaScript. Liaise with technical and business teams, conduct audience and problem analysis, gather information from systems and interviews, build web-based navigation/search/glossary elements, mentor junior writers, and implement organizational documentation and design guidelines.
Summary Generated by Built In
Job Description

Hi,This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your background. I have an exciting opportunity *Candidates MUST be able to work on W2 to qualify for this role.*​
Job Title: Technical Writer (TW4)

Duration: 9 Months

Location: Charlotte, NC
Job Description:
Responsible for complex technical documentation tasks and projects with either a writing or editing focus. Both writers and editors are responsible for utilizing knowledge of HTML and JavaScript languages and web-based tools and utilities to build framesets, menus, search engines, and glossaries for web sites. Provides mentoring and training to less experienced staff. Writing Focus: Uses advanced technical writing knowledge to write and maintain new/revised manuals, bulletins, implementation packages, and other technical documentation including online help screens and online documentation for intranet web sites. Acts as a liaison between client group and technical staff in overall web site design including the evaluation of specifications and preparation of functional and technical designs. Conducts complex problem and audience analysis, works with system and banking analysts to gather technical information, designs, and writes documentation. Editing Focus: Uses advanced technical editing knowledge to edit new manuals, bulletins, implementation packages, and other technical documentation including online help screens and online documentation for intranet web sites. Conducts complex problem analysis, works with technical writers to edit technical information. Develops and implements organizational and design guidelines.: 5+ years technical documentation and publication experience.
Creates system documentation using approved templates and ensuring "required content" is included in a self-directed and fast paced environment. Gathers required information to consolidate from a variety of sources including: systems, interviews, published diagrams.
Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you. 
Note: If you feel this job description does not suit your profile then kindly let me know your preferred job roles so that I can be in touch with you with similar jobs and you can refer me a suitable person for this job as well. Hope to hear from you soon.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 5+ years technical documentation and publication experience
  • Knowledge of HTML
  • Knowledge of JavaScript
  • Experience with web-based tools/utilities to build framesets, menus, search engines, and glossaries
  • Experience writing and maintaining manuals, bulletins, implementation packages, online help, and intranet documentation
  • Experience editing technical documentation and implementing organizational/design guidelines
  • Ability to act as liaison between client groups and technical staff and perform audience/ problem analysis
  • Experience mentoring and training less experienced staff
  • Must be able to work on W2

Randstad Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Randstad and has not been reviewed or approved by Randstad.

  • Flexible Benefits — Benefits are described as flexible in several markets, with options like add-on insurance, wellness programs, and discounts indicating breadth and choice.
  • Retirement Support — Pension or 401(k) contributions are highlighted in multiple regions, suggesting meaningful retirement provisions are commonly included.
  • Healthcare Strength — Comprehensive medical, dental, and sometimes vision coverage appears across various countries, pointing to solid core health benefits in many locations.

Randstad Insights

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The Company
HQ: Santa Monica, CA
38,000 Employees
Year Founded: 1960

What We Do

Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.

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