TransUnion's Job Applicant Privacy Notice
What We'll Bring:
* Develop, maintain, and deliver high-quality technical documentation for product releases, including:User guides
Administration guides
API and developer documentation
Release notes
Troubleshooting and knowledge base content
* Own documentation deliverables for assigned features from planning through release.
* Work closely with Engineering, Product Management, Support, and UX teams to gather technical information and produce accurate, user-focused content.
* Review and improve existing documentation for consistency, usability, and reuse.
* Apply structured authoring and content reuse best practices.
What You'll Bring:
Content Strategy and User Enablement
* Contribute to improving documentation experience and content discoverability.
* Create and maintain e-learning modules, tutorials, guided learning assets, and other user enablement materials.
* Support product onboarding and customer education through digital learning content.
Collaboration and Process Improvement
* Participate in Agile development cycles and represent documentation in feature planning.
* Drive documentation reviews and ensure alignment with quality standards and style guidelines.
* Contribute ideas for process improvements, documentation innovation, and content operations efficiency.
* Mentor junior writers when needed and support peer reviews.
Impact You'll Make:
* Exposure to cloud or PaaS technologies.
* Knowledge of Instructional Design principles is highly desirable.
* Experience with e-learning authoring tools such as Captivate, Articulate, or similar tools is a plus.
* Exposure to AI-assisted documentation or content automation initiatives is an added advantage.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job Title
Sr Analyst, Applications DevelopmentSkills Required
- Experience in technical writing
- Experience with e-learning authoring tools
- Knowledge of cloud or PaaS technologies
- Knowledge of Instructional Design principles
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Parental & Family Support — 12 weeks of paid, gender‑neutral parental leave with a gradual return, plus adoption and caregiver assistance, dependent‑care FSA, and Care@Work access indicate robust family support. Recognition for inclusive family benefits further underscores strength in this area.
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Leave & Time Off Breadth — Flexible time off alongside paid holidays, global wellness days, and paid volunteer time provides broad time‑away options.
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Healthcare Strength — Day‑one medical, dental, and vision coverage with HSA/FSA options, fitness discounts, and global mental‑health support via Spring Health suggest comprehensive healthcare depth.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
