The Technical Policy Writer researchs, outlines, writes, and edits new and existing content, working closely with various departments to understand project requirements, develops content in alternative media forms for maximum usability, and maintains a consistent and cohesive voice across all documentation.
Responsibilities
- Assists in drafting and developing, then updates technology policies in collaboration with subject matter experts to ensure compliance with Federal, Departmental, and Other Government Agencies
- Supports government leads on a minimum of six policies to be endorsed by leadership per year with major updates.
- Conducts 12 independent Program Management Review (PMR) briefings each year on the status of select policies to occur once per month.
- Provides user support and subject matter expertise on the existing technology policy portfolio.
- Reviews and facilitates the collection of comments on proposed Legislative statutes, Executive Orders, OGA policies and programs, and policy collaboration from relevant personnel.
- Independently gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Works with development and support leads to identify all documentation repositories, and revise, edit, and determine the best solution for data compilation and centralized storage.
- Researches, creates, and maintains information architecture templates that uphold organizational and legal standards, and allows for easy data migration.
- Ensures that documents follow the style laid out in the organization’s style guide. May also be responsible for maintaining the style guide. Suggests revisions to the style guide as appropriate.
- Creates and executes project plans, communication plans, and refined communications products for overall technology governance.
- Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and report back to senior leadership.
- Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners.
Qualifications
- Bachelor’s degree in journalism, or English with five (5) years of experience in a similar position with a large Federal organization.
- Communications strategy and execution experience.
- Process development and improvement experience.
- Strong organizational skills, ability to collaborate across organizations, technical acumen and the ability to translate technical language for a non-technical audience
- Polished presentation skills using multiple methods of delivery (in person, electronic and digital)
- Experience performing user research and synthesis.
- Ability to work onsite in DC five days a week, and hold an ongoing Active Top Secret Clearance
Skills Required
- Bachelor's degree in journalism or English
- Five years of experience in a similar position
- Experience with communications strategy and execution
- Process development and improvement experience
- Experience designing and implementing content on SharePoint
- Familiarity with customer experience methodologies
- Ability to hold an Active Top Secret Clearance
What We Do
Planet Technologies was built around investing in and developing long term relationships with our customers and corporate partners. We work hard to keep our staff trained on the latest technologies, policy and operational issues impacting today’s federal and corporate environments. Being an expert on the technology we support is the first step, more importantly is understanding your business mission and integrating technology into a long term strategic plan. Planet Technologies is the leading provider of Microsoft consulting services to public sector and commercial organizations. Our team of Microsoft experts provides support for Office 365, CRM, SharePoint, System Center, SQL, and Windows 7-10. Planet has significant experience in deploying business intelligence, cloud services, unified communications, records management, workflow automation, collaboration, systems management, virtualization and more. A Global Leader in Microsoft Technologies: Few companies can compare to Planet Technologies when it comes to an established relationship with Microsoft. As a company with a 100% focus on the Microsoft platform, we know Microsoft technologies and we are a trusted partner. As a team of experienced and certified Microsoft consultants and Microsoft trainers, we are the best partner to help your staff get up to speed quickly and cost effectively in order to make your business more productive with your Enterprise Agreement investment. Advanced certifications • Microsoft Partner with five gold and ten silver competencies • CPLS Microsoft certified training Highly skilled staff • Microsoft Certified Solutions Masters (MCSM) • Microsoft Most Valuable Professionals (MVP) • Microsoft Certified Trainers (MCT) • Microsoft CRM Rangers • 150+ Microsoft Consultants We are a full-service, independent training company providing a range of IT and developer training services based on Microsoft technologies to individuals and organizations.
