Alkira is transforming the way enterprises build and manage their global networks. Our Network Infrastructure as-a-Service platform delivers a simple, on-demand, and fully managed network solution that connects users, sites, and clouds with integrated security and operational visibility. We partner with leading cloud providers, service integrators, and technology vendors to help customers accelerate digital transformation.
The Role
Interested in helping develop high-quality documentation? Enjoy a fast-paced, deadline-driven environment. Come talk to us about a Technical Writer opportunity to create and deliver content at Alkira. The ideal candidate is an outstanding writer with a proven ability to manage projects independently, and to write content targeted to professional and technical audiences.
Location: This is a 100% remote position located in India
Responsibilities:
- Develop high-quality documentation for services and features, including, but not limited to, user guides, blogs, UI text and internal and external how-to deployment guides.
- Ability to develop customer facing documentation from highly technical product requirements and engineering feature documents.
- Work closely with engineering, customer support, product management, and other stakeholders to gather information, develop documentation for a targeted audience
- Conduct thorough research and analysis of technical information to ensure documentation is accurate, comprehensive, and up-to date.
- Maintain content for and manage multiple projects simultaneously, learn the products, work as an integral part of the product team.
- Review and edit documentation created by other team members to ensure consistency, clarity, and adherence to company standards.
- Ensure all documentation is user-friendly and tailored to the needs of the target audience, including both technical and non-technical users.
- Prepare content for online delivery and publishing.
Requirements:
- Minimum 5-7 years of content development experience with enterprise networking. Cloud Service Provider company, API and Terraform experience is preferred.
- Ability to work effectively in a start-up environment, where tools, processes, and deliverables are not necessarily predefined.
- Must have excellent verbal communication skills, flexibility, the ability to manage priorities, familiarity with traditional and agile software development life cycles, and the ability to interact with all levels within the development organization.
- Experience producing technical and business documentation.
- Strong ability to explain complex technical concepts in a clear and accessible manner.
- Experience with tools like Github and proficiency with reStructuredText in python programming language, HTML for documentation publishing.
- Experience with video and GIF tools.
- Bachelor’s degree or equivalent.
About Alkira
Alkira was founded in 2018 by Amir and Atif Khan, the visionary computer networking team that created the multi-billion-dollar SD-WAN market with the founding of Viptela. Now, we have reinvented networking for the AI era by delivering Networking Infrastructure as-a-Service, the first global unified network infrastructure with on-demand hybrid and multi-cloud connectivity, integrated network and security services, end-to-end visibility, controls and governance, all delivered as-a-service.
Click here to know more about how Alkira, Inc is reinventing networking! Also, check out other career opportunities at our careers site.
Why Join?
- This is a great opportunity to be part of a high-growth company pioneering the future of network infrastructure as a service
- Work alongside a world-class team of innovators and industry veterans
- Work with people who enjoy working together at an amazing work culture
#LI-DNI
Top Skills
What We Do
Welcome to the future of networking!
Alkira reinvents networking for the cloud era with global unified network infrastructure delivered as-a-service. The Alkira Cloud Networking platform is a solution that offers enterprises a dramatically simplified experience for deploying global, high-speed hybrid and multi-cloud networks connecting users, sites, and clouds with integrated network and security services, end-to-end day-2 operational visibility, advanced controls, and governance. There is no need to procure hardware, deploy complicated do-it-yourself software solutions, or learn cloud networking architectures. Just draw your network on an intuitive digital design canvas, provision it in one click, and start using it in minutes. Alkira Network Cloud is trusted by the global Fortune-100 enterprises, leading system integrators, and managed service providers.
The Network. Reinvented for Cloud
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