Jobs at Alkira, Inc.

Build, ship, and operate backend microservices and large-scale distributed systems for multi-cloud networking. Design APIs, databases, and Kubernetes deployments; use AI-assisted developer tooling; handle on-call, telemetry, and customer escalations; improve existing services.

Drive pre-sales technical engagement for Alkira's SaaS networking platform: present demos, lead POCs, design and assist deployments, respond to RFPs, troubleshoot complex enterprise network issues, and feed customer-driven product requirements to Product Management.

The role involves managing and troubleshooting cloud networking infrastructure, providing 24x7 coverage, automating deployments, and developing test plans.

Develop and maintain Alkira's web and mobile UIs for the CSX platform using React/Redux. Build scalable, accessible component libraries, improve test coverage, work with REST APIs and Postgres, and participate in CI/CD. Collaborate in a hybrid team environment and deliver enterprise cloud networking features.

Partner with channel account managers and strategic partners to train, enable, and build joint networking and security solutions. Create partner-facing content, run events/webinars, perform competitive analysis, and collaborate with product, engineering, sales, and marketing. Maintain hands-on knowledge of Alkira and cloud networking technologies.

Embed with strategic customers to architect, build, and deploy Alkira-based cloud and hybrid network solutions. Lead technical evaluations, run workshops, develop automation (Terraform, APIs, scripting), troubleshoot, and drive adoption and product feedback across Sales, Engineering, and Product.

Embed with strategic enterprise customers to architect, build, and deploy Alkira network solutions. Lead technical evaluations, design hybrid/public cloud networks, develop automation (Terraform, APIs, scripting), run workshops, troubleshoot, and drive adoption and product feedback across Sales, Engineering, and Product teams.

Lead technical pre-sales for Alkira across APAC: present and demo platform, scope and run POCs, design and troubleshoot enterprise hybrid/multi-cloud networks, partner with account managers and product to drive customer requirements to delivery.

Embed with strategic enterprise customers to architect, build, and deploy Alkira-based cloud and hybrid network solutions. Lead technical evaluations, run workshops, develop automation (Terraform, APIs, scripting), provide deep troubleshooting, and drive customer adoption and product feedback from evaluation through production.

Lead technical pre-sales for large enterprise deals: present and demo Alkira, scope and run POCs, design and deploy large-scale hybrid/multi-cloud networks, respond to RFPs, and feed customer-driven product feedback into the roadmap. Collaborate with account managers and product teams and troubleshoot live for customers.

Own and grow Alkira's partner ecosystem across the Northeast U.S. and Eastern Canada by recruiting, enabling, and co-selling with VARs, GSIs, MSPs, master agents, and cloud providers. Drive partner-sourced pipeline and revenue, manage partner forecasts in CRM/PRM, run enablement and marketing initiatives, and represent Alkira at events. Travel ~50% across the territory and collaborate with direct sales, marketing, and SE teams to expand market presence.

Resolve escalated, high-priority customer networking issues by performing root cause analysis, reproducing and reporting bugs, coordinating with engineering and QA, validating fixes, producing documentation/training, and providing on-call escalation support during off hours.

Partner with sales to demo Alkira's SaaS networking platform, lead POCs, design and troubleshoot large-scale enterprise and hybrid/multi-cloud networks, and translate customer requirements into product feedback and deployment best practices.

Own full sales cycle from prospecting to close for enterprise customers across APAC. Develop account strategies, map decision makers, deliver presentations and demos, guide trials, coordinate cross-functional teams, and meet regional revenue targets while optimizing processes and partner-led opportunities.

Partner-facing solutions architect responsible for partner training, technical enablement, joint solution development, content creation, event participation, competitive intelligence, and cross-functional collaboration to support Alkira and Lumen networking and security solutions.

Partner-facing solutions architect responsible for partner training, technical enablement, co-developing customer networking and security solutions, creating partner content, representing the joint Alkira-Lumen solution at events, and collaborating with internal teams to support partners.

The Senior Product Manager will drive strategy, market analysis, and execution for Alkira's cloud networking solutions, collaborating with engineering and sales teams, and ensuring customer adoption.

Build and automate multi-cloud network provisioning using Ansible, Go, and Python. Implement task engines, integrate VNFs, create CLI/tools, extend configuration models, debug production provisioning issues, and participate in on-call rotation. Work hybrid from San Jose twice weekly.

Drive enterprise sales for Alkira's cloud-native networking platform in the Seattle region. Manage full sales cycle from prospecting to close, present demos, guide trials, engage C-level stakeholders, meet revenue targets, and coordinate cross-functional teams to close complex deals.

Own full sales cycle for enterprise NIaaS deals in the Denver region: prospect, map decision makers, demo platform, guide trials, and close complex, long-cycle deals. Meet regional revenue targets while coordinating engineering, product, marketing, finance, and executives to win business and provide feedback to optimize processes and strategy.