Technical Writer

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London, Greater London, England
In-Office
Fintech • Payments • Financial Services
The Role

Join us as a Technical Writer

  • We’ll look to you to advocate for end users and customers who will be using our documentation
  • You’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guides
  • Hone your existing technical expertise and take on a role with great career development potential and the chance to make a real difference for our business

What you'll do

As a Technical Writer, you'll be collaborating with feature teams to review draft documentation and revise existing documentation for accuracy, clarity, and adherence to industry standards

Day-to-day, you’ll be:

  • Organising and maintaining a documentation repository, including version control, release notes and wider accessibility for team members and stakeholders.
  • Spending time with product owners, product managers, engineers, and architects to stay up-to-date with product updates, changes, and developments, facilitating smooth information exchange for accurate documentation
  • Researching and gathering information from subject matter experts, feature teams, technical documents, and existing resources ensuring the accuracy and comprehensiveness of the documentation

The skills you'll need

To succeed in this role, you’ll need experience as a Technical Writer in a tech organisation and passion for creating great technical documentation. We kindly request that you attach writing samples to your application to help us with the review process. You’ll also demonstrate your expertise in tech writing by including samples with your application.

Furthermore you’ll demonstrate:

  • Setting the standard of our technical documentation with the opportunity to take ownership across growing domains
  • The ability to thrive in a scale up environment with a desire to continuously improve processes and ways of working to increase value
  • Willingness to adapt to different projects, work with cross-functional teams, and actively communicate with stakeholders ensuring successful collaboration and the ability to meet project goals
  • Excellent command over language, grammar, and technical writing conventions to convey complex information in a clear and concise manner
  • Solid understanding of technical concepts such as API specifications and the ability to grasp complex ideas quickly allows the technical writer to translate technical jargon into user-friendly documentation.

Hours

35

Job Posting Closing Date:

10/04/2025

Ways of Working:Remote First

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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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