PaxeraHealth, a medical imaging and AI software development industry leader working on cutting-edge technology, is looking for a Technical Writer to join our team.
The ideal candidate is an excellent writer, who adapts well with changing priorities in a fast-paced, applications development environment. He/she is able to convey technical concepts in simple, clear instructions with detailed visual aids such as screenshots, charts, and diagrams. He/she will be intimately familiar with the product features and functionalities.
This person will be responsible for writing user-friendly documentation about highly technical subjects for both technical and non-technical audiences, including product manuals, user guides, release notes, conformance statements, and specifications.
Responsibilities:
- Understands and accurately translates technical information for a general audience and various healthcare, clinical, and medical imaging application user personas
- Plans, develops, organizes, writes, proofreads, and edits written materials such as application guides, system manuals, product release notes, product integration guides, conformance statements, specifications, and other product and operational documentation
- Produces dynamic, electronic documentation in addition to hard copy manuals
- Maintains a comprehensive library of technical terminology and documentation
- Analyzes and formats documentation to maintain continuity of content style
- Manages timely updates and revisions to technical literature
- Determines the needs of end users of technical documentation
- Uses photographs, drawings, diagrams, animation, and charts that increase users understanding of content
- Creates scripts for video tutorials
- Creates comprehensive user assistance documentation, including how-to sections, FAQs, and Help sections
- Works closely with subject matter experts, engineers, developers, data scientists, and product teams
- Standardizes content across platforms and media
- Assists with content for blogs, social media, website, case studies, and other product and marketing tools
Required:
- Bachelor's degree or equivalent in English, Technical Writing, Journalism, Marketing/Communications, or related field
- Two years of experience as a Technical Writer responsible for writing, publishing, and managing help content
- Experience synthesizing feedback and input from multiple stakeholders
- Excellent written and verbal communication skills with a strong attention to detail
- Proven experience prioritizing writing projects and activities in a time-constrained setting with simultaneous deadlines
- Must be proficient in document development and management software skills including Microsoft Office, Adobe, HTML
- Must have demonstrated analytical and problem-solving skills and have the ability to effectively and independently manage a large workload with minimal supervision
- Ability to navigate ambiguity and driving toward clarity and solutions
Preferred:
- Four or more years of technical writing experience
- Experience writing Markdown for easier conversion to HTML and PDF
- Past experience with healthcare applications; medical imaging would be a bonus
- Strong knowledge of medical anatomy and terminology
- Understanding of clinical workflows; medical imaging would be a bonus
- Experience with AI prompt writing
Please provide your resume, cover letter, and technical writing samples or link to an online portfolio.
Top Skills
What We Do
PaxeraHealth's mission is to democratize AI in medical imaging. Our Best in KLAS enterprise imaging platform delivers substantial improvements to the accuracy of diagnosis, ease of use and reducing physician burnout.
Based in Boston, with a diverse employees and a wide range of backgrounds from 12 countries, we are passionate about revolutionizing medical imaging and saving lives. We are proudly managing more than 220 million imaging studies for 1500 customers in 45 countries. PaxeraHealth was recently recognized as one of the top 100 Healthcare technology companies by the Healthcare technology report.
