Technical Writer

Posted 8 Days Ago
Be an Early Applicant
Houston, TX, USA
In-Office
Mid level
Artificial Intelligence • Energy • Renewable Energy
The Role
Develop and maintain ISO 9001:2015 quality management system documentation, including policies, procedures, work instructions, forms, and templates. Interview process owners, translate workflows into clear and auditable documents, align materials with ISO clauses, standardize documentation across sites, create process maps and checklists, and support internal, management review, certification, and surveillance audits. Produce or coordinate bilingual English/Spanish documentation as needed.
Summary Generated by Built In

ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers. 


Job Title: Technical Writer - ISO 9001 Quality Management Systems

Location: Houston, TX (open to remote)

Reports To: Quality Management Systems Program Manager


About ON.energy

ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers.


Position Summary

We are looking for a skilled Technical Writer, with 3+ years of technical writing experience, preferably in ISO 9001 Quality Management Systems (QMS) and operations. This is a full-time position supporting the build-out of a unified ISO 9001:2015 Quality Management System across ON.energy’s US operations.

In this role, you will turn how our teams actually work into clear, auditable, compliant documentation - policies, procedures, and work instructions that people will use and that certification auditors will accept. The primary responsibilities will include developing and maintaining QMS documents and aligning them to ISO 9001:2015 requirements.

Qualifications

  • 3+ years of technical writing experience, preferably in quality, operations, or industrial/energy environments
  • Strong working knowledge of ISO 9001:2015 requirements and documented information expectations
  • Strong proficiency and proven experience in Technical Writing for developing Process Workflows, Policies, Procedures, standard operating procedures (SOP’s), and Forms for an ISO 9001:2015 Quality Management System
  • Strong proficiency with key Microsoft platforms (e.g. Excel, Word, Viso, Planner) and AI platforms (e.g. Claude, ChatGPT, CoPilot, Gemini)
  • Experience with document control systems (e.g. SharePoint, Confluence)
  • Strong organizational skills, and attention to detail
  • Ability to turn complex processes into clear, usable instructions
  • Ability to work independently with process owners at different levels
  • Ability to manage several documentation projects and deadlines at once

Key Responsibilities

  • Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates
  • Interview process owners to capture real workflows
  • Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5)
  • Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review
  • Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions
  • Standardize document formats, style, and terminology across sites
  • Build visual aids such as flowcharts, process maps, and checklists

For US-based roles - What you’ll get:

  • Competitive salary + annual performance-based bonus eligibility
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and company holidays 

For Mexico-based roles - What you’ll get:

  • Competitive salary + annual performance bonus eligibility
  • Christmas Bonus (Aguinaldo): 30 days
  • Major medical expenses and life insurance
  • Paid time off and holidays (per local policy)

For all roles:

  • Professional development and growth opportunities
  • Opportunity to grow with a mission-driven team shaping the future of clean energy
  • Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.
  • Benefits vary by role and location and are subject to change.

Agency Notice: ON.energy does not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiters. Resumes submitted without a fully executed Master Services Agreement (MSA) and a written request from an authorized member of our Talent Acquisition team will be considered the property of ON.energy. No placement fees or compensation will be paid for unsolicited candidate submissions.

Skills Required

  • At least 3 years of technical writing experience
  • Strong working knowledge of ISO 9001:2015 requirements and documented information expectations
  • Technical writing experience developing process workflows, policies, procedures, SOPs, and forms for an ISO 9001:2015 QMS
  • Strong proficiency with Microsoft Excel, Word, Visio, and Planner
  • Proficiency with AI platforms such as Claude, ChatGPT, Copilot, or Gemini
  • Experience with document control systems such as SharePoint or Confluence
  • Strong organizational skills and attention to detail
  • Ability to turn complex processes into clear, usable instructions
  • Ability to work independently with process owners at different levels
  • Ability to manage multiple documentation projects and deadlines
  • Experience in quality, operations, or industrial/energy environments
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The Company
HQ: Miami, Florida
165 Employees

What We Do

ON.energy is building the backbone of energy and AI infrastructure, powering grid-safe data centers and mission-critical facilities. The company supplies and operates hyperscale power systems that solve the toughest resilience challenges, delivering custom solutions for AI data centers, mission-critical facilities, and front-of-the-meter assets. Its track record spans industrial, manufacturing, infrastructure, transportation, and grid-scale storage. With patented technology and proprietary software, ON.energy develops projects worldwide that set new benchmarks for resilience.

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