Technical Writer

The Opportunity:

CACI is seeking a Technical Writer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance. 

Responsibilities:

• Provides technical/management leadership for creating accurate technical documents for infrastructure engineering and implementation activities

• Establishes documentation standards for detailed infrastructure diagrams ensuring compliance with DOS and DT security requirements

• Directs creation of technical documents and diagrams for all server installation activities across global enterprise

• Establishes documentation strategy for site surveys and recommendations for renovations, infrastructure components, and physical placement of equipment

• Establishes documentation standards for comprehensive project plans and schedules for all special projects

• Establishes SOPs for deployments with semi-annual reviews ensuring continuous improvement and recommended improvements implementation

• Directs installation and upgrade schedule documentation with weekly updates ensuring accuracy and completeness

• Directs deployment tracking report strategy for post self-installs and installation team activities

• Provides technical/management leadership on major assignments, establishes goals and plans that meet project objectives, and directs activities with overall responsibility for financial management, methods, and staffing

Qualifications:
Required –

• BA/BS + 13 years of relevant experience; equivalencies considered

• Active Secret clearance

• Extensive experience developing, reviewing, and maintaining complex technical documentation supporting enterprise IT, infrastructure engineering, systems implementation, and/or modernization programs

• Demonstrated ability to translate highly technical engineering concepts, architectures, processes, and requirements into clear, accurate documentation for technical, management, and Government audiences

• Experience developing and enforcing documentation standards, templates, SOPs, technical plans, implementation guides, site survey reports, and operational procedures

• Experience creating and maintaining technical diagrams, system/infrastructure documentation, deployment documentation, and project schedules in collaboration with engineering and operations teams

• Demonstrated experience managing document lifecycle, configuration/version control, quality reviews, and approval processes across large or complex programs

• Experience collaborating with engineers, architects, cybersecurity professionals, project managers, and Government stakeholders to collect, validate, and communicate technical information

• Experience with IT Service Management (ITSM) tools and methodologies and documentation supporting IT service delivery, deployment, and operational environments

• Exceptional written communication, editing, and quality assurance skills with demonstrated ability to ensure technical accuracy, consistency, compliance, and usability across program documentation

Desired –

• Prior experience supporting federal agencies, especially the Department of State

• Experience supporting large-scale, geographically dispersed or global IT environments

• Familiarity with Federal documentation, security, configuration management, and records management requirements

• ITIL, PMP, technical writing, or related professional certification

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: