About the Role
Cloudflare is looking for technical writing interns to join the Product Content Experience (PCX) team and support product content creation. As a tech writing intern, you will partner with engineers, product managers, customer-facing teams, and other PCX writers to develop and improve content. You will be the first to explain new products and features, impacting and influencing the content experience of a product used by millions of people daily. You will work alongside and learn from a team recently recognized for delivering the Best Unified Enterprise Dev Portal at the 2025 DevPortal Awards. If you are excited to work with an audience ranging from Wordpress bloggers to development teams at Fortune 100 companies, come help us make the Internet better!
Responsibilities
- Create and edit product documentation according to company guidelines, varying from support content to product and developer documentation.
- Collaborate with content experts and project managers to distill complex, broad concepts about products into usable and accurate documentation.
- Work closely with a variety of product, engineering, and customer-facing teams to document how to use new product features to both technical and non-technical users.
- Work independently and manage multiple simultaneous projects.
- Own, create, and help manage all product and support content.
- Strong verbal, written, and interpersonal communication skills - must provide samples of excellent writing skills
- Samples should be 500-1,000 words in length, and at least one sample should be a technical procedure
- Coursework or original content is totally fine
- Interest in technical subject matter and a career in technical writing
- Knack for conducting research, asking questions, and getting into the details
- Pursuing a degree in English, Technical Communication, or another major with a writing-intensive component and/or a technology emphasis
- Experience writing for technical or general audiences; for example, writing for a student newspaper or creating content for your school's IT help desk
- Experience with multimedia and graphic design
- Familiarity with databases, HTML, Markdown, CSS, and JSON
- Familiarity with JavaScript, Python, Git, Mercurial, or other modern programming languages and frameworks
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
