Technical Writer (Hybrid)

| Plano, TX, USA
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We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Technical Writer will assist the Emergency Management Team with writing standard operating procedures for multiple lines of business including physical security, health, and safety programs. The writer will work with many different stakeholders for input. This position will have a hybrid schedule (remote/client locations).

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Work closely with team leaders to review, develop, and produce materials to communicate standard operating procedures.
  3. Partner with and lead subject-matter experts to create client-specific technical solutions which address their unique needs.
  4. Establish and maintain positive relationships with clients, internal stakeholders, and external resources.
  5. Develop and institutionalize the codes of conduct and operational methods.
  6. Responsible for the overall management of the policy and process documentation related to specific sites and positions.
  7. Act as a resource on methodology of producing security procedure manuals and processes.
  8. Work on special projects, as needed.
  9. Assist in the design and completion of tables, figures, and other graphics, as needed.
  10. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree in English, Creative Writing, or related field preferred, with at least 2-5 years of security procedure writing experience within a large multi-site organization. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.


  • Strong knowledge of crisis management, emergency procedure, training guides and statement of work (SOP) writing
  • Strong composition and editing skills.
  • Able to maintain a professional business casual appearance while at the workplace.
  • Able to interact effectively at all levels and across diverse cultures.
  • Excellent customer service skills.
  • Professional demeanor.
  • Strong project management skills.
  • Solid technical skills.
  • Analytical and able to articulate complex topics.
  • Serve as a team player.
  • Effective listener and gain credibility with others.
  • Flexible and creative thinker.
  • Able to work independently.
  • Good judgment and discretion.
  • Able to accept direction on given assignments.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

More Information on PINKERTON
PINKERTON operates in the Security industry. The company is located in Ann Arbor, MI. PINKERTON was founded in 1850. It has 1604 total employees. To see all 11 open jobs at PINKERTON, click here.
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