The Role
Research, write, and produce operator manuals, installation and setup instructions using text, graphics, animations, and video. Create illustrations and storyboards, apply reuse and metadata, follow Toro style guides, route content for review with engineering and cross-functional SMEs, manage multiple documentation projects to meet production schedules.
Summary Generated by Built In
Who Are We?
Ditch Witch, as part of The Toro Company, in Perry, Oklahoma prides themselves on being the leading manufacturer in HDD horizontal drill and utility tracking systems. The plant in Perry stands out because it is a place for people to learn and thrive. Our employees enjoy coming to work because they know the people around them, not only as co-workers, but as neighbors and family members. All our locations build the intricate network of technology that contributes to The Toro Company. We contribute to building the communities, the cities, and the world.We invite you to apply and join a team of highly skilled, and highly passionate people.Job Purpose: Research, write, and electronically produce instructional documentation such as operator’s manuals, installation instructions, and setup instructions. Provide accurate technical content to support our products, technicians, and operators.Job Duties & Responsibilities:
Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.What Do You Need? - Create accurate, instructional documentation including operations manuals, service instructions, and parts manuals.
- Define and translate customer requirements into clear concise instructional documentation.
- Study and apply the concept of reuse for text and graphics to reduce translation cost and improve consistency.
- Engage in the editing process by submitting documentation to team lead, and product teams (engineering, testing, legal, and service) for review and incorporate appropriate changes.
- Manage a multi-project workload and complete all projects on time to meet production schedule requirements.
- Apply appropriate metadata to graphic communications for searching and reuse.
- Perform other duties as directed.
- Work requires the level of educational development normally acquired by completing a bachelor’s degree from an accredited college in Scientific and Technical Communications, English, related engineering or communication field, or applicable experience as a writer/artist.0-3 plus years’ experience in instructional documentation.
- Experience with XML; database publishing preferred. Experience with Arbortext Editor or similar application is desirable
- Experience with Adobe FrameMaker is desirable..
- Proficiency with Adobe Illustrator and Corel Draw preferred. Experience with Creo Illustrate desirable.
- Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.
- Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable. Ability to read detail and assembly drawings and schematics is desirable.
- Author instructional documentation that complies with the Ditch Witch Style Guide and standards.
- Work closely with the team lead to ensure that all projects have the proper priorities and support to meet plant production and on-line requirements.
- Collaborate with multimedia designers to create graphic components for manuals.
- Communicate cross functionally with subject matter experts, Engineering, Product Evaluation, Service, Legal, and Marketing.
- Work requires the level of educational development normally acquired by completing a bachelor’s degree from an accredited college in Scientific and Technical Communications, English, or related engineering field or applicable experience as a writer/artist.
- Technical Writer I, 0-3 plus years’ experience in instructional documentation.
- Technical Writer II, 3-6 plus years’ experience in instructional documentation.
- Experience with XML; database publishing preferred. Experience with Arbortext Editor or similar application is desirable.
- Experience with technical illustration, animation, and video creation required. Proficiency with Adobe Illustrator and Corel Draw preferred. Experience with Creo Illustrate and Creo Parametric CAD software preferred.
- Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.
- Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable. Ability to read detail and assembly drawings and schematics is desirable.
At Ditch Witch, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – Ditch Witch offers employees at our Perry, OK location a variety of perks, including:
Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment.
Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee.
Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples.
Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the annual pay range is between $55,000-$75,000. Cash compensation is one piece of our competitive total rewards package. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics. If you need to, you can access your pay early with the dailypay app.
The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.Skills Required
- Bachelor's degree in Scientific and Technical Communications, English, related engineering field, or applicable writing/artist experience
- 0-3 years (Technical Writer I) or 3-6 years (Technical Writer II) experience in instructional documentation
- Experience with XML
- Database publishing experience
- Experience with Arbortext Editor or similar XML authoring tools
- Experience with technical illustration, animation, and video creation
- Proficiency with Adobe Illustrator and Corel Draw
- Experience with Creo Illustrate and Creo Parametric CAD software
- Proficiency with Microsoft Excel, Word, and PowerPoint
- Mechanical background and ability to read detail and assembly drawings and schematics
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The Company
What We Do
The Toro Company (NYSE: TTC) is a leading worldwide provider of innovative turf, landscape, rental and construction equipment. With roots dating back to 1914, The Toro Company was built on a tradition of quality and caring relationships. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions. With a presence in over 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners – in addition to many leading sports venues and historic sites around the world. We are proud to be an Equal Opportunity Employer including protected veterans and individuals with disabilities.
