Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities
We are seeking a skilled and detail-oriented Technical Writer III to develop, maintain, and improve customer-facing technical documentation for complex hardware, software, and integrated systems. This role partners closely with engineering, product management, field service, and customer support teams to transform technical information into clear, accurate, and user-friendly documentation that supports customers throughout the product lifecycle.
The ideal candidate has experience creating documentation for technical products, managing multiple projects simultaneously, and working independently with subject matter experts to gather and communicate complex information effectively.
Key Responsibilities
- Create, edit, and maintain technical documentation for external customers, including:
- Product manuals
- Software application guides
- Hardware installation and maintenance procedures
- Site preparation guides
- Upgrade and service instructions
- Crating and uncrating procedures
- Troubleshooting documentation
- Develop documentation for hardware, software, and system-level products while ensuring technical accuracy and consistency.
- Collaborate with engineers, product managers, field service personnel, and other subject matter experts to gather information and validate content.
- Independently research complex technical topics and translate them into clear, concise, and user-focused documentation.
- Create and maintain visual content, including:
- Screenshots
- Digital photographs
- Process flow diagrams
- Technical illustrations
- System architecture diagrams
- Manage multiple documentation projects and deliverables within established timelines and priorities.
- Ensure documentation complies with company standards, style guides, templates, and documentation best practices.
- Review, edit, and proofread content to maintain a high level of quality, consistency, and accuracy.
- Contribute to continuous improvement initiatives for documentation processes, tools, templates, and content management practices.
- Support document release and revision control processes for electronic documentation distribution.
- Periodically travel to customer sites, manufacturing facilities, and internal teams to gather information and support documentation activities.
Qualifications
- Bachelor's degree in Technical Communication, English, Journalism, Engineering, Computer Science, or a related field; equivalent experience will be considered.
- 7+ years of professional technical writing experience supporting engineering, software, hardware, or other highly technical products.
- Demonstrated ability to create customer-facing documentation for complex technical systems.
- Strong writing, editing, proofreading, and organizational skills with exceptional attention to detail.
- Experience interviewing subject matter experts and converting technical concepts into user-friendly content.
- Proficiency with technical publishing and documentation tools such as:
- Adobe FrameMaker
- Adobe Acrobat
- Microsoft Office Suite
- Screen capture and image editing applications
- Ability to work independently with minimal supervision while managing multiple priorities and deadlines.
- Strong interpersonal and communication skills with the ability to collaborate across functional teams.
Preferred Qualifications
- Experience documenting semiconductor, manufacturing, automation, industrial equipment, or enterprise software products.
- Familiarity with content management systems, version control processes, or structured authoring methodologies.
- Experience creating and editing technical graphics and illustrations.
- Knowledge of documentation standards, style guides, and information architecture best practices.
- Experience working in a global environment and supporting international customers.
Travel Requirements
- Ability to travel domestically up to 10% of the time, with additional travel as business needs require.
Why Join Onto Innovation?
At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.
Compensation & Growth
• Base Salary Range:
$71,360.00 - $107,040.00, offered in good faith and based on experience, location, and qualifications.Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.
Empowering Every Voice to Shape the Future:
Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.
Important Note on Export Compliance
For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
Skills Required
- Bachelor's degree in Technical Communication, English, Journalism, Engineering, Computer Science, or a related field; equivalent experience may be considered.
- 7+ years of professional technical writing experience supporting engineering, software, hardware, or highly technical products.
- Experience creating customer-facing documentation for complex technical systems.
- Strong writing, editing, proofreading, organizational, and attention-to-detail skills.
- Experience interviewing subject matter experts and translating technical concepts into user-friendly content.
- Proficiency with Adobe FrameMaker, Adobe Acrobat, Microsoft Office Suite, and screen capture or image editing applications.
- Ability to work independently with minimal supervision while managing multiple priorities and deadlines.
- Strong interpersonal and communication skills for cross-functional collaboration.
- Experience documenting semiconductor, manufacturing, automation, industrial equipment, or enterprise software products.
- Familiarity with content management systems, version control processes, or structured authoring methodologies.
- Experience creating and editing technical graphics and illustrations.
- Knowledge of documentation standards, style guides, and information architecture best practices.
- Experience working in a global environment and supporting international customers.
Onto Innovation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Onto Innovation and has not been reviewed or approved by Onto Innovation.
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Equity Value & Accessibility — An employee stock purchase plan and broad equity eligibility provide accessible ownership opportunities as part of total compensation. Company materials reference active equity programs, signaling tangible value beyond base pay.
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Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options form a comprehensive health package that is often characterized as good. Wellness resources and employer-verified plan details reinforce perceived healthcare depth.
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Retirement Support — A 401(k) with company match supports long-term financial security. Company materials and benefits pages highlight these retirement features as core elements of the package.
Onto Innovation Insights
What We Do
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: Un-patterned wafer quality; 3D metrology spanning chip features from nanometer scale transistors to large die interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. We are traded on the New York Stock Exchange under the symbol ONTO.
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