We are currently recruiting for an Application Technical Trainer to join the Global TrakCare Learning Services team. Working within an experienced team of Application Trainers the successful candidate will be designing, developing, and delivering TrakCare instructor-led and online training courses. The main focus for this position is Clinical and Patient Administration Systems training, and therefore the successful candidate must have a clinical or Healthcare Information Systems background.
Responsibilities:
- Using clinical and/or health informatics domain knowledge and experience, design training content specifically for TrakCare.
- Develop and maintain TrakCare training materials for classroom delivery, eLearning modules and assessments.
- Deliver training courses, in classroom and virtually.
- Perform training course evaluations and participant assessments to ensure high quality and effective training.
- Continually evaluate and update training courses to help improve delivery and content.
Experience and Qualifications:
- Healthcare background essential.
- Current or previous TrakCare experience – preferred.
- Previous Clinical Information Systems experience essential.
- Training and Assessment certification or 5 years’ experience
- Excellent communication skills
- Able to multitask, prioritize and manage time efficiently
- Have a patient and friendly approach to teaching
- The ability to travel to regional InterSystems offices to deliver training as needed
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
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What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business.
Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries.
What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running.
If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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OnSite Workspace
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
