We are currently recruiting for an Application Technical Trainer to join the Global TrakCare Learning Services team. Working within an experienced team of Application Trainers the successful candidate will be designing, developing, and delivering TrakCare instructor-led and online training courses. The main focus for this position is Clinical and Patient Administration Systems training, and therefore the successful candidate must have a clinical or Healthcare Information Systems background.
Responsibilities:
- Using clinical and/or health informatics domain knowledge and experience, design training content specifically for TrakCare.
- Develop and maintain TrakCare training materials for classroom delivery, eLearning modules and assessments.
- Deliver training courses, in classroom and virtually.
- Perform training course evaluations and participant assessments to ensure high quality and effective training.
- Continually evaluate and update training courses to help improve delivery and content.
Experience and Qualifications:
- Healthcare background essential.
- Current or previous TrakCare experience – preferred.
- Previous Clinical Information Systems experience essential.
- Training and Assessment certification or 5 years’ experience
- Excellent communication skills
- Able to multitask, prioritize and manage time efficiently
- Have a patient and friendly approach to teaching
- The ability to travel to regional InterSystems offices to deliver training as needed
Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.
What the Team is Saying
What We Do
InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.
Why Work With Us
Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. Once this period is up, they can drop down to 3 days in the office, one of which must be a Monday.
