Join the Global Field Enablement Digital Transformation and Adoption team, which drives transformation and adoption initiatives that improve the productivity, scale, and experience of field teams and employees. The team partners across GTM, IT, Finance, HCM, and Enablement to deliver digital adoption strategies, system and process transformation, automation, and seamless user experiences.
Your ImpactAs part of the Digital Transformation and Adoption team, you will help address transformation and adoption needs across the organization by designing, implementing, and supporting digital adoption solutions. You will serve as a subject matter expert, collaborate with cross-functional teams, and use data-driven insights to improve user productivity, performance, and experience.
Deliver and maintain Digital Adoption solutions to provide a seamless experience for internal teams and end users.
Implement digital adoption strategies and solutions across functions including GTM, Finance, IT, HCM, and Enablement.
Participate in the solutioning, design, development, implementation, and ongoing support of Digital Adoption Platform (DAP) solutions.
Identify and implement process improvements that optimize user productivity and performance, using metrics and insights to provide recommendations and share best practices.
Collaborate with cross-functional teams on complex projects, serving as a subject matter expert and contributing to automation and system transformation initiatives.
2+ years of experience in digital adoption, consulting, enablement, systems and tools, system administration, operations, or a related field.
Experience participating in the solutioning, design, development, implementation, and support of digital adoption solutions.
Experience working on complex projects involving multiple teams and cross-functional stakeholders.
Experience with digital adoption or enablement platforms such as Salesforce, WalkMe, Whatfix, Mindtickle, or Seismic.
Bachelor’s degree in Computer Information Systems, Information Technology, or a related field, or equivalent relevant experience.
Experience with enterprise systems and tools such as Gong, Confluence, Jira, Lucidchart, Okta, SailPoint, Workday, Anaplan, or SAP Ariba.
Experience with AI agent development or GenAI technologies and platforms such as Cursor or n8n.
Strong analytical and problem-solving skills, with the ability to use quantitative and qualitative insights to identify opportunities for improvement.
Excellent verbal and written communication skills, with the ability to communicate complex information clearly to cross-functional stakeholders.
Highly organized, creative, collaborative, and adaptable, with a customer-focused approach and ability to thrive in a fast-paced environment.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 2+ years of experience in digital adoption, consulting, enablement, systems and tools, system administration, operations, or a related field
- Experience participating in the solutioning, design, development, implementation, and support of digital adoption solutions
- Experience working on complex projects involving multiple teams and cross-functional stakeholders
- Experience with digital adoption or enablement platforms such as Salesforce, WalkMe, Whatfix, Mindtickle, or Seismic
- Bachelor's degree in Computer Information Systems, Information Technology, or a related field, or equivalent relevant experience
- Experience with enterprise systems and tools such as Gong, Confluence, Jira, Lucidchart, Okta, SailPoint, Workday, Anaplan, or SAP Ariba
- Experience with AI agent development or Generative AI technologies and platforms such as Cursor or n8n
- Strong analytical and problem-solving skills using quantitative and qualitative insights
- Excellent verbal and written communication skills
- Ability to communicate complex information clearly to cross-functional stakeholders
- Highly organized, creative, collaborative, adaptable, and customer-focused
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
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Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
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Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
