Technical Support & Systems Administrator

We’re Houst, the world’s leading property management service for short-term lets. Our mission is simple: make hosting hassle-free for everyone. Using smart tech, data, and a global team, we help hosts earn more while guests have better stays.

Since launching in 2015, we’ve helped thousands of hosts across more than 20 cities, from Lisbon to Auckland, and we’re still growing!

What you’ll do

• Act as first point of contact for tech support queries from staff, logging and prioritising requests
• Manage user access across internal systems (Google Workspace, Front CRM, Notion, HubSpot, etc.)
• Maintain accurate records of systems, permissions, and processes
• Help link up internal and external systems to improve workflows
• Support the migration to new systems (like our Sales CRM) and optimise them post-launch
• Collaborate with the Data team to improve reporting and visibility
• Handle GDPR and privacy-related enquiries
• Suggest and implement tech-based process improvements across teams

• Bachelor’s degree (or higher) in a related field such as Information Technology, Computer Science, Engineering, or Systems Management
• Passion for Technology and interest in the start up space
• A natural problem solver who loves building solutions for complex problems
• Strong time management and prioritisation skills
• A logical thinker who is good at trouble shooting
• Able to effectively communicate with stakeholders at every level of the business
• Ability to build ad-hoc workflows using no-code tools (e.g. Zapier, IFTTT).
• Confident with Python and SQL

Why you’ll love it here

At Houst, we value action, curiosity, and resourcefulness. You’ll learn from a team that moves fast, solves real problems, and celebrates progress. If you’re looking to build a career in tech and see your work make a tangible difference, this is your place.

Hybrid working: 2-3 days in our Cape Town office each week

Salary: R18,000- R20,000 (based on experience)