Technical Support Specialist - Hydraulics

Posted 8 Days Ago
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Auckland
Entry level
Internet of Things
The Role
The Technical Support Specialist at Bosch Rexroth is responsible for servicing existing accounts by analyzing work orders and resolving issues. Duties include installation, maintaining customer relationships, documenting service actions, exploring sales opportunities, and collaborating with engineering and sales departments. The role involves interpreting hydraulic circuits and testing hydraulic components.
Summary Generated by Built In

Company Description

About Bosch Rexroth

Bosch Rexroth is a market leading manufacturer and supplier or hydraulic components, power units, and systems that cater to the diverse and individual needs of mining and industrial sectors. A global company with over 400,000 employees worldwide, a career at Bosch Rexroth offers a diverse spectrum of career options within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate. We offer professional growth opportunities, and encourage personal development through dedicated guidance and learning within a collaborative environment. Join us, and be part of a professional team that paves the way for growth and success.

Qualifications

  • Ensure all HSE procedures are followed, and all incidents are reported accordingly
  • Serves existing accounts by analysing work orders, conducting tests, and resolving problems.
  • Provides service by studying system requirements, completing installation, performing acceptance tests.
  • Maintains and develops customer relationships, identifying solutions, suggesting improved methods and techniques, recommending system improvements, and maintaining customer confidentiality.
  • Documents service and installation actions by completing forms, reports, logs, and records. Informs Service Manager when the job is ready to be invoiced.
  • Explores sales possibilities with customers utilizing his scope of specialty and by utilizing cross departmental specialists.
  • Working with engineering, sales and/or other units to resolve issues/problems that may arise.
  • Accurate completion of service documentation including having Service Reports signed by the customer or the customers authorised representative.
  • Read and interpret hydraulic circuits/schematics.
  • Strip, assess, report, rebuild and test hydraulic components.

Additional Information

At Bosch Rexroth

We offer our employees:

  • Exciting, challenging and rewarding position with a market leading company
  • Excellent working conditions in a newly built workshop
  • Good team environment with a strong company culture and values
  • Social Events and team building
  • Staff discounts on Bosch and affiliated-brand products
  • Ongoing training and support
  • Options for further learning

Agency applications will not be accepted for this position.

If this is the challenge you are looking for, please apply now.

Top Skills

Hydraulic
The Company
HQ: Gerlingen-Schillerhöhe
166,834 Employees
Remote Workplace
Year Founded: 1886

What We Do

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Twitter: https://www.twitter.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice

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